Charity Shop Assistant — Customer Service & Fundraising
Charity Shop Assistant — Customer Service & Fundraising

Charity Shop Assistant — Customer Service & Fundraising

Full-Time 12000 - 15000 £ / year (est.) No home office possible
Cancer Research UK (CRUK)

At a Glance

  • Tasks: Provide top-notch customer service and support fundraising efforts in a vibrant charity shop.
  • Company: Join Cancer Research UK and be part of a mission to beat cancer.
  • Benefits: Enjoy flexible leave, retirement plans, and discounts on services.
  • Other info: Permanent part-time role with 13 hours per week, including Sundays.
  • Why this job: Make a real difference while gaining valuable experience in retail and customer service.
  • Qualifications: Experience in busy customer environments and strong communication skills required.

The predicted salary is between 12000 - 15000 £ per year.

Cancer Research UK (CRUK) is seeking a Retail Store Assistant for their shop at Reading Broad Street. In this part-time role, you will provide excellent customer service, support fundraising efforts, and maintain shop standards.

The position requires experience in busy customer environments and strong communication skills.

Benefits include a flexible leave allowance, retirement plans, and discounts on various services.

This is a permanent position requiring 13 hours of work per week, including Sundays.

Charity Shop Assistant — Customer Service & Fundraising employer: Cancer Research UK (CRUK)

Cancer Research UK offers a rewarding opportunity for individuals passionate about making a difference in the community through their role as a Charity Shop Assistant. With a supportive work culture that prioritises employee well-being, flexible leave allowances, and opportunities for personal growth, CRUK fosters an environment where staff can thrive while contributing to vital fundraising efforts. Working at the Reading Broad Street location not only allows you to engage with a diverse customer base but also to be part of a mission-driven organisation dedicated to beating cancer.
Cancer Research UK (CRUK)

Contact Detail:

Cancer Research UK (CRUK) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Charity Shop Assistant — Customer Service & Fundraising

Tip Number 1

Get to know the charity! Research Cancer Research UK and their mission. This will help you connect with their values during interviews and show that you're genuinely interested in making a difference.

Tip Number 2

Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will make you stand out as a candidate.

Tip Number 3

Network like a pro! Reach out to current or former employees of CRUK on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else.

We think you need these skills to ace Charity Shop Assistant — Customer Service & Fundraising

Customer Service
Fundraising Support
Communication Skills
Experience in Busy Customer Environments
Shop Standards Maintenance
Teamwork
Flexibility
Time Management

Some tips for your application 🫡

Show Your Passion for the Cause: When writing your application, let us know why you're excited about working with Cancer Research UK. Share any personal connections or experiences that drive your passion for fundraising and customer service.

Highlight Relevant Experience: Make sure to mention any previous roles where you've worked in busy customer environments. We want to see how your skills can translate into providing excellent service in our shop!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit the role of a Charity Shop Assistant.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Cancer Research UK (CRUK)

Know Your Customer Service Basics

Brush up on your customer service skills before the interview. Think about examples from your past experiences where you provided excellent service, especially in busy environments. This will show that you understand the importance of customer satisfaction in a charity shop setting.

Show Your Passion for Fundraising

Research Cancer Research UK and their fundraising initiatives. Be ready to discuss why you’re passionate about their mission and how you can contribute to their goals. This enthusiasm can set you apart from other candidates.

Prepare for Common Interview Questions

Anticipate questions related to teamwork, handling difficult customers, and maintaining shop standards. Practise your responses so you can answer confidently and clearly, demonstrating your strong communication skills.

Dress the Part

Even though it’s a charity shop, first impressions matter! Dress smartly and appropriately for the interview. This shows respect for the role and the organisation, and it helps convey your professionalism.

Charity Shop Assistant — Customer Service & Fundraising
Cancer Research UK (CRUK)

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