At a Glance
- Tasks: Deliver top-notch customer service and help achieve sales goals.
- Company: Join Cancer Research UK and make a difference in your community.
- Benefits: Enjoy a generous salary, flexible leave, and discounts on travel and gym memberships.
- Other info: Flexible hours to balance work and personal life; must be 18+.
- Why this job: Be part of a passionate team while supporting vital fundraising events.
- Qualifications: Great communication skills and experience in busy customer service environments.
The predicted salary is between 10 - 12 £ per hour.
Retail Store Assistant Location: Banstead shop. Contract: Permanent. Working hours: Part time, 13.5 hours per week. Reports to: Shop manager.
Responsibilities
- Providing excellent customer and supporter service.
- Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
- Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting fundraising events for your store to achieve fundraising targets.
- Taking keyholder responsibility as required (training provided).
- Carrying out a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
Qualifications
- An understanding of what makes great customer service.
- Experience of working in a busy customer service environment.
- The ability to manage your own workload and work independently when required.
- The ability to work well in a team.
- Excellent communication skills.
- Flexibility with a rota basis, balancing work with personal life.
Benefits
Generous salary and benefits package, including a substantial retirement plan, flexible leave allowance, discounts on travel, technology, gym membership, and access to confidential wellbeing support.
Additional Information
You must be eligible to work in the UK; Cancer Research UK does not offer visa sponsorship. Applicants must be 18 years of age or older.
Retail Shop Assistant (Banstead) employer: Cancer Research UK (CRUK)
Contact Detail:
Cancer Research UK (CRUK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shop Assistant (Banstead)
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop into the store, chat with the team, and soak up the atmosphere. This will help you understand what makes great customer service in that specific environment.
✨Tip Number 2
Show off your community spirit! When you're chatting with the hiring manager, mention any local events or initiatives you've been part of. It shows you’re not just about sales but also about building relationships in the community.
✨Tip Number 3
Be ready to demonstrate your teamwork skills! Think of examples where you’ve worked well with others to achieve a goal. This role is all about being part of a team, so let them know you can contribute positively.
✨Tip Number 4
Don’t forget to highlight your flexibility! With part-time hours and a rota, it’s important to show that you can adapt to different shifts and still keep a balance with your personal life. We want to see that you’re ready to jump in when needed!
We think you need these skills to ace Retail Shop Assistant (Banstead)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the responsibilities and qualifications mentioned in the job description. It shows us you’re genuinely interested in the role.
Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for retail and community engagement, and don’t be afraid to show us what makes you unique.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Customer Service Basics
Brush up on what makes great customer service. Think about your past experiences and be ready to share specific examples of how you've provided excellent service in busy environments. This will show that you understand the role and can hit the ground running.
✨Show Your Team Spirit
Since teamwork is key in this role, prepare to discuss how you've successfully worked with others in the past. Think of a time when you helped a team achieve a goal or overcame a challenge together. This will highlight your ability to collaborate effectively.
✨Get Familiar with the Brand
Research Cancer Research UK and their mission. Understanding their values and how they engage with the community will help you connect your answers to their goals during the interview. It shows genuine interest and commitment to the cause.
✨Prepare for Practical Questions
Expect questions about handling physical tasks and maintaining shop standards. Be ready to discuss how you manage your workload and ensure compliance with health and safety regulations. This will demonstrate your readiness for the hands-on aspects of the job.