At a Glance
- Tasks: Support the shop manager and lead a vibrant team to maximise income for cancer research.
- Company: Join Cancer Research UK, a passionate team dedicated to beating cancer.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Other info: Flexible working hours with opportunities for personal and professional growth.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Experience in customer service and adaptability in a lively retail environment.
The predicted salary is between 26046 - 30431 £ per year.
Retail Assistant Manager £26,046 - £30,431 per annum plus benefits
Reports to: Shop manager
Department: Trading
Contract: Permanent
Working hours: Full time 37.5 hours per week
Location: Glasgow Byres Road Shop
Closing date: 31st May 2026 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Supporting the commercial running of the store including display and merchandising, stock management, maintaining shop standards and layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Working alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell-through and stock processing.
- Creating relationships with the local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events for the store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputizing for the shop manager in their absence.
- There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.
What are you looking for?
- A working knowledge of what makes great customer service.
- Experience working in a lively and vibrant environment.
- Adaptability in changing situations, including being able to work effectively independently.
- Commercial awareness.
- The ability to create relationships and communicate well.
- Flexibility; retail teams cover the needs of their stores by working on a rota basis.
Whilst a level of flexibility is needed to meet the needs of the business, we also respect employees’ lives outside of work.
What will I gain?
We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym membership, and more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.
Equal Opportunities
We actively encourage applications from people of all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and while at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health and safety and safeguarding risks.
Assistant Shop Manager (Glasgow, Byres Road) employer: Cancer Research UK (CRUK)
At Cancer Research UK, we pride ourselves on being an exceptional employer, offering a supportive and purpose-driven work environment in the heart of Glasgow's Byres Road. Our team members enjoy a competitive salary, generous benefits, and ample opportunities for personal and professional growth, all while contributing to our mission of beating cancer. With a strong emphasis on community engagement and employee wellbeing, we foster a vibrant culture where every individual can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager (Glasgow, Byres Road)
✨Tip Number 1
Get to know the company! Research Cancer Research UK and its mission. When you understand what they stand for, you can tailor your conversations and show genuine passion during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience aligns with the role of Assistant Shop Manager and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Assistant Shop Manager (Glasgow, Byres Road)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for beating cancer shine through. We want to see how dedicated you are to our mission and how you can contribute to our team.
Tailor Your CV:Make sure your CV highlights relevant experience in retail and customer service. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your experiences and skills effectively without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Stuff
Before the interview, make sure you understand Cancer Research UK's mission and values. Familiarise yourself with their work in the community and how the role of Assistant Shop Manager contributes to beating cancer. This will show your genuine interest and commitment.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a difficult situation. This is crucial as the role involves leading by example in providing excellent service.
✨Demonstrate Team Leadership
Be ready to discuss your experience in managing or supporting a team. Share specific instances where you inspired or motivated others, especially in a retail environment. Highlight your adaptability and how you can engage both paid staff and volunteers effectively.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the shop's community engagement initiatives or how success is measured in the role. It shows you're proactive and genuinely interested in contributing to the team.
