At a Glance
- Tasks: Support the shop manager in leading a diverse team and managing store operations.
- Company: Join a vibrant retail environment with a focus on community and charity.
- Benefits: Enjoy a competitive salary, flexible leave, discounts, and wellbeing support.
- Other info: Flexible hours and a supportive workplace that values diversity.
- Why this job: Make a difference in your community while developing valuable leadership skills.
- Qualifications: Experience in customer service and adaptability in a lively environment.
The predicted salary is between 13.25 - 15.46 € per hour.
Retail Assistant Manager £13.25 - £15.46 per hour plus benefits
Reports to: Shop manager
Department: Trading
Contract: Fixed term contract until 07/11/26
Working hours: Part time 22.5 hours per week
Location: Beverley
Responsibilities
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers
- Supporting the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income
- Leading by example and providing excellent customer and supporter service
- Working alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing
- Creating relationships with your local community and Cancer Research UK colleagues
- Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies
- Deputising for the shop manager in their absence
- Performing manual handling and physical activity as required by day-to-day duties
Qualifications
- Working knowledge of what makes great customer service
- Experience of working in a lively and vibrant environment
- Adaptability in changing situations, including being able to work effectively independently
- Commercial awareness
- Ability to create relationships and communicate well
- Flexibility to work on a rota basis to meet business needs while balancing life outside work
Benefits
We offer a generous salary and benefits package, including a substantial retirement plan, generous and flexible leave allowance, discounts on travel, technology, gym membership, and more. You also have access to confidential wellbeing support from the Retail Trust.
Equality and Diversity
We actively encourage applications from people of all backgrounds and cultures, including those from ethnic minority backgrounds who are currently under-represented. We want to see every candidate performing at their best throughout the job application process, interview process and while at work. If you need adjustments to enable this, please let us know. Applicants must be 18 years or older. Only UK residents are eligible; visa sponsorship is not available.
Assistant Shop Manager (Beverley) employer: Cancer Research UK (CRUK)
As an Assistant Shop Manager at our Beverley location, you will be part of a vibrant and supportive work culture that values diversity and community engagement. We offer competitive pay alongside a generous benefits package, including flexible leave, discounts, and wellbeing support, ensuring that our employees thrive both personally and professionally. Join us in making a meaningful impact while enjoying opportunities for growth and development within a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager (Beverley)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Cancer Research UK and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your adaptability! Retail can be unpredictable, so be prepared to discuss how you've handled changes or challenges in previous roles. Highlighting your flexibility will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Assistant Shop Manager (Beverley)
Some tips for your application 🫡
Show Your Passion for Retail:When writing your application, let us see your enthusiasm for retail and customer service. Share any relevant experiences that highlight your ability to engage with customers and inspire a team.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Shop Manager role. Use keywords from the job description to demonstrate how your skills and experiences align with what we're looking for.
Highlight Your Community Engagement:Since building relationships with the local community is key, mention any previous experience you have in community engagement or fundraising. This will show us that you understand the importance of connecting with our supporters.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Shop Manager. Familiarise yourself with the responsibilities like supporting the shop manager and engaging with the community. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since great customer service is key for this role, prepare examples from your past experiences where you've excelled in this area. Think about times when you went above and beyond for a customer or how you handled a challenging situation. This will demonstrate your ability to lead by example.
✨Be Ready to Discuss Team Dynamics
As you'll be guiding a diverse team, be prepared to talk about your experience in team leadership and collaboration. Share specific instances where you inspired or motivated others, and how you can contribute to a positive shop environment. This shows you’re not just a lone wolf but a team player.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the shop's goals, upcoming fundraising events, or how they measure success. This shows your enthusiasm for the role and helps you gauge if the shop aligns with your values and career aspirations.
