At a Glance
- Tasks: Support the shop manager and lead a diverse team to maximise income and enhance customer experience.
- Company: Join Cancer Research UK, a purpose-driven organisation fighting cancer every day.
- Benefits: Enjoy flexible leave, discounts, gym membership, and career development opportunities.
- Other info: Part-time role with excellent growth potential and a supportive team culture.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Customer service skills, retail experience, and the ability to adapt in a lively environment.
The predicted salary is between 15.38 - 15.38 £ per hour.
Endless pre‑loved items. A talented team. One clear purpose.
Reports to: Shop manager
Department: Trading
Contract: Fixed‑term contract ending 1st February 2027
Working hours: Part time 21 hours per week
Location: Woodbridge
Closing date: 28th June 2025 at 23:55
This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
The internal title for this role is Assistant Shop Manager. We are professionals with purpose, beating cancer every day. We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock.
What will I be doing?
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Supporting the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Working alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell‑through and stock processing.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputising for the shop manager in their absence.
What skills are you looking for?
- A working knowledge of what makes great customer service.
- Experience of working in a lively and vibrant environment.
- Adaptability in changing situations, including being able to work effectively independently.
- Commercial awareness.
- The ability to create relationships and communicate well.
- Ideally supervisor experience, and experience of working in, or an understanding of retail and fashion.
What will I gain?
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on a range of products and services, gym membership, and much more. We also offer a wide range of career and personal development opportunities and high‑quality tools, policies and processes to enable you to do your job well.
Equal Opportunities and EEO Statement
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. We are unable to recruit anyone below the age of 18. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under‑represented. Any offer of employment for this role will be subject to a satisfactory basic DBS check.
Assistant Manager (Woodbridge) employer: Cancer Research UK (CRUK)
Cancer Research UK is an exceptional employer, offering a vibrant work culture where every team member plays a vital role in the fight against cancer. Located in Woodbridge, this part-time Assistant Manager position not only provides competitive pay and a comprehensive benefits package, including generous leave and retirement plans, but also fosters personal and professional growth through various development opportunities. Join a passionate team dedicated to making a difference in the community while enjoying a supportive environment that values diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (Woodbridge)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Cancer Research UK (CRUK), may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Manager (Woodbridge)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Cancer Research UK (CRUK) that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Cancer Research UK (CRUK) will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Cancer Research UK (CRUK) and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Cancer Research UK (CRUK), it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Cancer Research UK (CRUK)!
