At a Glance
- Tasks: Support the shop manager and lead a vibrant team to maximise income for Cancer Research UK.
- Company: Join Cancer Research UK, a leading charity dedicated to beating cancer.
- Benefits: Enjoy flexible leave, discounts, gym membership, and a generous retirement plan.
- Other info: Great opportunities for personal and career development in a supportive team.
- Why this job: Make a real difference in the community while gaining valuable retail experience.
- Qualifications: Strong customer service skills and adaptability in a lively environment.
Overview
Assistant Shop Manager role at Cancer Research UK, Bath (Westgate Street).
Salary: £12.78 - £14.91 per hour | Reports to: Shop manager | Department: Trading | Contract: Permanent | Working hours: Part time 15 hours per week | Location: Bath (Westgate Street) | Closing date: 21 September 2025 (may close earlier if a high volume of applications is received or a suitable candidate is found). You must be eligible to work in the UK to apply; Cancer Research UK cannot offer visa sponsorship.
The internal title for this role is Assistant Shop Manager.
At Cancer Research UK, we exist to beat cancer. We are seeking a motivated individual to join our trading team as an ambassador for Cancer Research UK, supporting the shop manager and team to maximise income through people, resources and stock.
In a lively, vibrant environment you’ll discover new experiences daily and be surrounded by colleagues equally dedicated to beating cancer.
Responsibilities
- Support the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Support the commercial running of the store, including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Lead by example and provide excellent customer and supporter service.
- Work with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
- Build relationships with the local community and Cancer Research UK colleagues.
- Assist the shop manager in organising and delivering creative fundraising events to achieve targets.
- Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputise for the shop manager in their absence.
What skills are you looking for?
- Strong knowledge of quality customer service.
- Experience of working in a lively, vibrant environment.
- Adaptability in changing situations, including the ability to work independently.
- Commercial awareness.
- Ability to build relationships and communicate well.
- Ideally experience in supervision and an understanding of retail and fashion.
What will I gain?
Our employees contribute to beating cancer. We offer a generous benefits package, opportunities for career and personal development, and high-quality tools, policies and processes to enable you to do your job well. Benefits include a substantial retirement plan, flexible leave, discounts on travel and technology, gym membership, and more.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required, but we won’t view them until invited to interview. Please complete the work history section of the online application so we can assess you quickly and fairly.
Roles require flexibility on a rota basis. An offer of employment is subject to a satisfactory basic DBS check. For more information, visit our website or contact recruitment@cancer.org.uk. Follow us on LinkedIn, Facebook, Instagram, Twitter and YouTube for updates.
We encourage applications from all backgrounds and cultures. If you require adjustments during the application process or at work, please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible. We do not recruit anyone under 18 to protect health and safeguarding.
Seniority level
- Mid-Senior level
Employment type
- Part-time
Job function
- Other
Industries
- Non-profit Organizations
Referrals increase your chances of interviewing at Cancer Research UK (CRUK) by 2x
Assistant Manager (Bath, Westgate Street) employer: Cancer Research UK (CRUK)
Cancer Research UK is an exceptional employer, offering a vibrant and supportive work environment in Bath's Westgate Street. As an Assistant Shop Manager, you will not only contribute to the vital mission of beating cancer but also enjoy a generous benefits package, including flexible leave and discounts on travel and technology. With ample opportunities for personal and career development, you'll be part of a dedicated team that values community engagement and excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (Bath, Westgate Street)
✨Tip Number 1
Get to know the company! Research Cancer Research UK and their mission. When you understand what they stand for, you can tailor your conversations to show how your values align with theirs.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience in customer service and retail can shine through. We want to see your personality and passion for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Cancer Research UK.
We think you need these skills to ace Assistant Manager (Bath, Westgate Street)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for Cancer Research UK shine through! We want to see how much you care about our mission to beat cancer and how you can contribute to that goal.
Tailor Your CV:Make sure your CV is tailored to the Assistant Shop Manager role. Highlight any relevant experience in retail or customer service, and don’t forget to mention your adaptability and ability to work in a lively environment – it’s what we’re all about!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered fairly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Cancer Research UK (CRUK)
✨Know Your Stuff
Before the interview, make sure you understand Cancer Research UK's mission and values. Familiarise yourself with their work in the community and how the shop contributes to beating cancer. This will show your genuine interest and commitment.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can relate these experiences to the role of Assistant Shop Manager, especially in a vibrant retail environment.
✨Demonstrate Leadership Potential
Since you'll be supporting the shop manager and leading a team, be ready to discuss your leadership style. Share specific instances where you've inspired or motivated a team, even if it was in a volunteer capacity.
✨Engage with the Community
Think about ways you can build relationships within the local community. Be prepared to discuss any previous experience you have in community engagement or fundraising events, as this is key to maximising income for the shop.
