At a Glance
- Tasks: Lead multi-channel campaigns to drive supporter growth and income for children facing cancer.
- Company: Cancer Fund for Children, dedicated to supporting young people affected by cancer.
- Benefits: Competitive salary, flexible working, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and impactful community engagement.
- Why this job: Join a passionate team and empower families dealing with cancer across Ireland.
- Qualifications: Experience in fundraising, campaign management, and strong data analysis skills.
The predicted salary is between 30000 - 40000 £ per year.
This is an all-island role where you will lead multi-channel campaigns, driving supporter growth, income and lifetime value. Cancer Fund for Children’s mission is to ensure that no child or young person across the island of Ireland faces cancer alone. The organisation has over 30 years’ experience delivering support and services to children, teenagers and young adults living with cancer and their families.
Our aim is to connect, empower and strengthen children and young people and their families so they are better equipped to deal with the impact of cancer. We do this by providing emotional and social support in the family home, in communities across Ireland, on the hospital ward and at our therapeutic short‑break centre.
We are looking for an experienced Individual Giving & Supporter Care Manager to lead the development and delivery of our supporter acquisition and retention strategies on an all-island basis. This is a varied and hands‑on role where you will lead multi‑channel campaigns, driving supporter growth, income and lifetime value.
The role will focus on maximising engagement, stewardship and results. Optimising data intelligence to improve results is a vital component of this role alongside CRM management. The Individual Giving & Supporter Care team is a key driver of voluntary income at Cancer Fund for Children. We are an ambitious and growing team, focused on increasing supporter engagement and long‑term income.
You will play a key role in shaping our individual giving programme, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work. The role combines strategic oversight and hands‑on delivery, championing supporter‑centred best practice while ensuring data is used confidently and effectively to optimise fundraising performance and return on investment; strengthen donor relationships and lifetime value; enable robust forecasting, pipeline management and decision‑making; and provide insight, analysis and reporting that drives continuous improvement and strong performance.
The Manager is the fundraising lead for CRM, supporter data governance and GDPR compliance, ensuring data is accurate, accessible and actionable. They will work closely with the Director of Development and fundraising colleagues to support income growth through effective segmentation, targeting, journey optimisation and campaign analysis.
Donor Care sits at the heart of this role. The Manager will lead and develop the Donor Care function, ensuring supporters receive a high‑quality, responsive and empathetic experience, and that feedback, complaints and insights are used constructively to improve organisational practice and performance.
Supporter Care & Individual Giving Manager - All Island employer: Cancer Fund for Children
At Cancer Fund for Children, we pride ourselves on being an exceptional employer that values creativity and collaboration. Our supportive work culture fosters professional growth, allowing you to make a meaningful impact through your designs while working alongside passionate individuals dedicated to making a difference in the lives of families affected by cancer. Located in a vibrant community, we offer unique opportunities to engage with various stakeholders and contribute to campaigns that truly resonate.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Care & Individual Giving Manager - All Island
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Cancer Fund for Children.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Cancer Fund for Children.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Cancer Fund for Children.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Cancer Fund for Children. Apply directly through us to stand out!
We think you need these skills to ace Supporter Care & Individual Giving Manager - All Island
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Cancer Fund for Children. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Supporter Care & Individual Giving Manager - All Island, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Cancer Fund for Children
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Cancer Fund for Children. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
