At a Glance
- Tasks: Lead and oversee retail operations, driving income growth and strategic initiatives.
- Company: Join Cancer Focus Northern Ireland, making a real difference in the community.
- Benefits: Competitive salary, full-time hours, and opportunities for professional development.
- Other info: Dynamic role with a focus on innovation and community engagement.
- Why this job: Be a key player in shaping retail strategy and impacting lives.
- Qualifications: Proven leadership experience in retail and strong people management skills.
The predicted salary is between 47343 - 50568 £ per year.
Reports to: Director of Fundraising and Retail
Hours: 35 hours per week (full-time)
Location: Montgomery House, Belfast BT1 4NX
Campaign Service/Cause: Retail
Remuneration: £47,343 - £50,568
Overall Purpose of Post
The Head of Retail will provide strategic leadership and operational oversight of the organisation's retail network and e-commerce platforms, driving income growth and profitability. They will support the Director of Fundraising in delivering a retail strategy aligned with the overall strategic direction of Cancer Focus Northern Ireland, ensuring retail contributes significantly to income generation and organisational impact. This post will require excellent leadership and people management skills combined with extensive experience of working across multi retail locations, whilst balancing strategy and operational delivery at all levels.
Key Responsibilities
- Strategic Leadership
- Develop and deliver a retail strategy aligned with organisational and fundraising objectives
- Provide strong leadership and strategic insight to support the Director of Fundraising and the wider organisation
- Identify and drive growth opportunities, including expansion of the retail estate and new income-generating initiatives
- Develop and grow e-commerce across multiple platforms to increase income and reach
- Embed organisational values across the retail function, fostering a culture of excellence, accountability and innovation.
- Retail Operations
- Ensure best practice retail standards are implemented across all locations, including Gift Aid processing compliance
- Maintain high operational standards across shops, including customer service, stock management, pricing and visual merchandising
- Ensure brand consistency across all retail outlets
- Manage and oversee the social media activity delivered by Shop Managers to drive sales and engagement
- Ensure GDPR compliance in relation to customer and Gift Aid donor database
- Oversee stock management to support seasonal demand and optimise supply.
- Volunteer Engagement
- Develop and implement strategies to recruit, retain and engage volunteers for Shop Managers within each of the retail outlets
- Ensure volunteers are appropriately trained, supported, and recognised for their contribution.
- Line Management / Teamworking
- Lead, motivate and develop the retail team, fostering a high-performance collaborative culture
- Effectively manage direct reports, setting clear objectives and expectations
- Ensure compliance with organisational HR policies, procedures, and professional standards
- Support recruitment, onboarding, training and development of staff and volunteers
- Contribute to the organisational strategic and cross-departmental initiatives.
- Financial Performance / Governance
- Lead on and manage retail budgets, income targets and cost controls
- Drive profitability and maximise income from donated goods
- Monitor and analyse sales performance, KPIs and financial data to inform decision-making
- Prepare monthly performance reports with insights and recommendations for improvement
- Review profit and loss reports, identifying trends and addressing variances
- Work closely with Finance department to ensure accurate financial reporting and resolve any discrepancies
- Utilise Chariot reporting system to track sales and Gift Aid performance and communicate insights to retail teams
- Ensure robust cash handling and security processes are adhered to across all retail locations
- Ensure compliance with organisational policies and governance standards.
Head of Retail TLNT1_NI in Belfast employer: Cancer Focus Northern Ireland
Cancer Focus Northern Ireland is an exceptional employer, offering a dynamic work environment in the heart of Belfast. With a strong commitment to employee development and a culture that values innovation and accountability, we empower our team to drive meaningful impact through our retail operations. Enjoy competitive remuneration, a supportive atmosphere, and the opportunity to lead a passionate team dedicated to making a difference in the community.
Contact Details:
Cancer Focus Northern Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Retail TLNT1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the retail sector, especially those connected to Cancer Focus Northern Ireland. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet with potential employers, share specific examples of how you've led teams or driven growth in previous roles. We want to see that passion for retail!
✨Tip Number 3
Be ready to discuss strategy! Brush up on current trends in retail and e-commerce. Being able to talk about innovative ideas will show that you're not just a fit for the role, but a forward-thinker who can help us grow.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission at Cancer Focus Northern Ireland.
We think you need these skills to ace Head of Retail TLNT1_NI in Belfast
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in retail strategy and leadership. We want to see how your skills align with our mission at Cancer Focus Northern Ireland!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve driven income growth or improved operational standards in previous roles. We love seeing quantifiable results!
Be Authentic:Let your personality shine through in your application. We value a culture of excellence and innovation, so don’t hesitate to express your passion for retail and community engagement.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Cancer Focus Northern Ireland
✨Know Your Retail Strategy
Before the interview, make sure you understand the retail strategy of Cancer Focus Northern Ireland. Research their current initiatives and think about how your experience can align with their goals. Be ready to discuss specific strategies you've implemented in previous roles that drove income growth.
✨Showcase Leadership Skills
As a Head of Retail, strong leadership is key. Prepare examples of how you've successfully led teams in multi-retail locations. Highlight your ability to motivate and develop staff, and be ready to discuss how you foster a culture of excellence and accountability.
✨E-commerce Experience Matters
With the role focusing on e-commerce growth, come prepared to talk about your experience in this area. Share specific examples of how you've developed online platforms to increase income and reach, and any innovative approaches you've taken to engage customers digitally.
✨Financial Acumen is Key
Be ready to discuss your experience with managing budgets and driving profitability. Prepare to talk about how you've monitored sales performance and used financial data to inform decision-making. This will show your understanding of the financial aspects of retail operations.
