At a Glance
- Tasks: Lead shifts, support team members, and ensure excellent service standards.
- Company: Join a vibrant team at Holy Greens, focused on quality and positivity.
- Benefits: Enjoy meals on shift, staff discounts, and a wellbeing allowance.
- Other info: Great opportunities for career progression as we expand across the UK.
- Why this job: Make a real impact by leading a passionate team in a fast-paced environment.
- Qualifications: Experience in hospitality or customer service, with strong communication skills.
The predicted salary is between 17.5 - 17.5 £ per hour.
About the role
This is a hands-on shift supervisory role, supporting the management team to run smooth, warm and well-organised services. You’ll help lead the team on shift, keep standards steady, support guests, solve problems in the moment and make sure everyone knows what they’re doing. It’s for someone who enjoys being on the floor, cares about people and standards, and can help keep the team calm, focused and positive during busy periods.
What you’ll do
- Lead shifts with calm, clear communication and good energy.
- Support Team Members and Salad Creators during service.
- Help keep queues moving and service flowing.
- Make sure food, cleanliness and guest standards are followed consistently.
- Support opening, closing, handover and daily shift routines.
- Respond to guest questions, feedback and issues professionally.
- Coach team members in the moment and help build confidence.
- Follow food safety, allergen and health & safety processes consistently.
- Communicate clearly with the General Manager and Assistant Manager.
- Help create a positive team culture built on trust, feedback and high standards.
What we’re looking for
- Previous experience in hospitality, food service, retail or a customer-facing environment.
- Experience leading shifts or supporting a team would be ideal.
- A calm, practical person who stays useful under pressure.
- Good communicator who can give clear direction kindly.
- Someone who takes pride in service, cleanliness and team standards.
- Comfortable working in a fast-paced environment.
- Reliable, organised and able to follow clear processes.
- A hands-on person who leads by example.
Contract: Permanent.
Hourly rate: £17.50 per hour.
Benefits: Meals on shift. Staff discounts. Employee Assistance Programme. Wagestream. Wellbeing allowance. Clear progression opportunities as Holy Greens grows in the UK.
Supervisor employer: Canary Wharf
Holy Greens is an exceptional employer that prioritises a positive work culture and employee growth, making it an ideal place for those passionate about hospitality. With clear progression opportunities as the company expands in the UK, staff enjoy benefits such as meals on shift, discounts, and a wellbeing allowance, all while working in a supportive environment that values teamwork and high standards.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Canary Wharf. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Canary Wharf
Don't be shy about reaching out to Canary Wharf directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Canary Wharf and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Canary Wharf
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
