Sales Manager

We’re looking for an experienced Sales Manager to join our dynamic team at Vertus Edit (3 & 15 West Lane) with 378 serviced apartments across two buildings in Canary Wharf’s Private Estate. You will play a pivotal role in developing and implementing our sales strategies across segments, managing relationships with key corporate partners, targeting groups and events, as well as representing the brand at events and trade shows. If you thrive in fast-paced environments, and enjoy the challenge of setting up a new property while building brand awareness across segments, then this is the role for you!

Annual Salary: £45,000

Closing Date: 30 September 2026

MAIN RESPONSIBILITIES

• Market Analysis: Conducting thorough market research to identify trends, opportunities, and potential competitors within the Travel Trade, Consortia & Housing Sales industry.
• Relationship Building: Establishing and nurturing relationships with key clients, partners, and stakeholders to foster business growth and maintain a strong network.
• Sales Strategy: Developing and implementing effective sales strategies to achieve revenue targets, considering market dynamics and customer preferences for different segments.
• New Business Development: Actively seeking and pursuing new business opportunities, partnerships, and collaborations to expand the company's network and create increased awareness of Vertus Edit within the industry.
• Client Management: Managing relationships with existing clients, ensuring high levels of satisfaction, and identifying upsell or cross-sell opportunities to maximize revenue.
• Reporting and Analysis: Providing regular reports and analysis on sales performance, market trends, and competitor activities to the General Manager and Revenue Manager for strategic decision-making.
• Brand Representation: Serving as a brand ambassador, upholding the company's image and values in all interactions, engagements, trade shows and events within the industry.
• Contract Negotiation: Leading negotiations for contracts and agreements, ensuring favorable terms for the company while maintaining positive client relationships.
• Adaptability: Staying informed about industry changes, adjusting strategies accordingly, and being agile in response to shifting market conditions.

PERSON SPECIFICATION

• An honest and trustworthy individual with an exemplary track record.
• The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of Canary Wharf.
• Excellent communication and customer service skills.
• Minimum of 3-5 years of business development experience within the hospitality sector.
• A proven track record in business development, sales, or a related field, with a focus on the corporate travel or MICE sector.
• In-depth understanding of the market, including trends, customer behaviour, and key competitors.
• Strong networking and relationship-building skills to establish and maintain connections within the associations and corporate segment.
• Demonstrated ability to develop and execute successful sales strategies, meet revenue targets, and drive business growth.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Detail-oriented and highly organized with a strong work ethic.
• Understanding of hospitality industry trends and best practices.
• Strategic mindset with the ability to analyse market data, identify opportunities, and contribute to the development of effective business strategies.
• Negotiation Skills: Proficient in negotiation techniques to secure favourable deals and contracts.
• Client Management: Previous experience in managing client relationships, ensuring satisfaction, and identifying opportunities for additional business.
• Previous experience applying to and managing RFPs in both corporate and MICE sectors.
• Line management experience preferred.

HEALTH SAFETY AND WELFARE RESPONSIBILITIES

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect.

ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES

Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.

QUALITY MANAGEMENT RESPONSIBILITIES

In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.

COMPANY VALUES

• Commit to Excellence: Act with integrity and deliver high performance. Put our customers at the heart of what we do. Resolve issues by providing high quality solutions.
• Foster Collaboration: Find opportunities to collaborate with others across the business to achieve shared goals. Encourage inclusive networks and treat others with respect and fairness. Use knowledge to work effectively with suppliers / contractors to meet shared goals.
• Encourage Engagement: Confident in making decisions appropriate to the role. Learn from mistakes and listen to constructive feedback to improve performance. Prioritise safety and actively support community, wellbeing and sustainability programmes.
• Take Ownership: Take pride in delivering high quality service which exceeds expectations. Committed to opportunities for self-development. Take responsibility for my own performance and look for ways to improve.
• Embrace Innovation: Embrace change and innovation. Proactively suggest ways to improve our business and encourage others to share ideas. See new challenges as opportunities to deliver effective change.

WHAT WE OFFER

• Diversity and Inclusion: We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential.
• Flexible Working: As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity.
• Learning and Development: At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals.
• Other Benefits: We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind.

If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online. Early applications are encouraged as we reserve the right to appoint at any point.