Group Exercise Operations Assistant in London

Group Exercise Operations Assistant in London

London Full-Time 20250 - 24750 £ / year (est.) No working from home possible
Canary Wharf

At a Glance

  • Tasks: Support group exercise classes and enhance member experiences in a vibrant fitness environment.
  • Company: Join a leading fitness brand dedicated to member satisfaction and community.
  • Benefits: Enjoy paid holidays, sick pay, discounts, and complimentary memberships.
  • Other info: Great opportunity for career growth into management roles.
  • Why this job: Be part of a dynamic team that champions health and fitness while making a real impact.
  • Qualifications: Must have Level 2 Fitness qualification and excellent communication skills.

The predicted salary is between 20250 - 24750 £ per year.

Our members have an unparalleled dedication to their training, with our classes in more demand than ever and our members talk to us a lot about what they love and what improvements they think can be made to our Group Exercise offering. We are now looking for a Group Exercise Operations Assistant who will work alongside the Senior Group Exercise Manager in order to ensure that we remain best in class and continue to be the Third Space for our members and enabling them to be their personal best.

What you’ll do:

  • Deliver exceptional group exercise experiences by supporting instructors, maintaining high class standards, and ensuring a welcoming member environment.
  • Build strong relationships with members and instructors, acting as a key point of contact and proactively responding to feedback.
  • Drive class performance by monitoring attendance, supporting instructor success, and helping achieve participation targets.
  • Collaborate with fitness, sales, and operations teams to deliver a seamless, premium member experience across the club.
  • Support the planning and delivery of exciting events, promotions, and initiatives that engage members and showcase the brand.
  • Champion health, safety, and continuous improvement while contributing to a positive, high-performing team culture.

What we’re looking for:

  • Experienced group exercise instructor with a passion for delivering outstanding member experiences.
  • Excellent communication skills, with the ability to build relationships both face-to-face and through phone and email.
  • Strong organisational skills and the ability to manage a varied workload in a fast-paced environment.
  • Ambitious, proactive, and keen to develop, with an interest in progressing into a Group Exercise Management role.

Essential Qualifications:

  • Level 2 Fitness qualification (or a nationally accredited equivalent)

Benefits include:

  • Pension
  • Paid holiday
  • Sick pay
  • Complimentary group membership + buddy membership
  • Discounts on in house products and services
  • Career development programmes

Group Exercise Operations Assistant in London employer: Canary Wharf

Vertus Residential Management Limited is an exceptional employer that prioritises employee growth and development, offering extensive training opportunities and a supportive work culture. Located in the vibrant Canary Wharf area, employees benefit from a diverse and inclusive environment, flexible working arrangements, and a comprehensive benefits package designed to enhance wellbeing and job satisfaction. Join us to be part of a team that values excellence, collaboration, and innovation while delivering outstanding guest experiences.

Canary Wharf

Contact Details:

Canary Wharf Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Group Exercise Operations Assistant in London

Show Your Expertise in the Gym

Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!

Engage on Social Media

Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Canary Wharf.

Connect with Local Gyms and Fitness Studios

Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Canary Wharf is in your area, dropping by could be a golden opportunity!

Make Your Application Stand Out

When applying to places like Canary Wharf, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!

We think you need these skills to ace Group Exercise Operations Assistant in London

Group Exercise Instruction
Exceptional Communication Skills
Relationship Building
Organisational Skills
Workload Management
Proactivity
Event Planning

Some tips for your application 🫡

Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.

How to prepare for a job interview at Canary Wharf

Showcase Your Knowledge of Fitness Trends

Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Canary Wharf.

Demonstrate Your Client Management Skills

Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Canary Wharf.

Prepare for Practical Scenarios

Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.

Get to Know Canary Wharf's Clientele

Since it's a full-time gig, understanding the specific clientele Canary Wharf caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.