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- Tasks: Monitor security operations and gather intelligence to support decision-making.
- Company: Join the Canary Wharf Group, a leader in urban regeneration and sustainability.
- Benefits: Flexible working, professional development, and a vibrant work environment.
- Why this job: Be part of a dynamic team ensuring safety in a thriving urban space.
- Qualifications: Experience in control rooms or emergency services is essential.
- Other info: Diverse and inclusive workplace with opportunities for growth and learning.
The predicted salary is between 30000 - 42000 £ per year.
Maintain situational awareness through open-source intelligence gathering to support operational decision-making.
Support operational objectives by liaising with key stakeholders, including tenants, contractors, and security management.
Undertake additional duties as required by security management in line with company values: Excellence, Ownership, Innovation, Engagement, and Collaboration.
Experience in an operational Control Room is essential. Experience in the emergency services, private security organisations or other major service providers is preferable.
Applicants must understand the need for effective levels of customer service, with previous experience preferable.
Individual must be capable of demonstrating the ability to work with confidential information, in a disciplined environment and able to act either independently, work constructively with their colleagues and external partners and to develop and deliver an effective service.
Individual should possess a good standard of written and spoken English and demonstrate sound interpersonal skills.
Individual should be a team player and possess self-discipline, sound judgement, confidence and decisiveness.
Individual should be able to multi-task and work accurately under pressure.
Computer literacy with a working knowledge of current computer systems and technical skills is essential.
Must hold or achieve, during probationary period, the SIA public space surveillance licence (CCTV).
Prepared to work a varied shift pattern inclusive of nights, weekends, and bank holidays, be flexible and consider working additional hours if required.
We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.
At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.
Security Control Room Officer employer: Canary Wharf Group
Contact Detail:
Canary Wharf Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Control Room Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles, especially those who have worked in operational Control Rooms. They can give you insider tips and might even refer you directly, which is always a bonus!
✨Tip Number 2
Prepare for the interview by brushing up on your situational awareness skills. Think of scenarios where you had to make quick decisions under pressure and be ready to share those experiences. It shows you can handle the heat in a Control Room!
✨Tip Number 3
Show off your customer service skills! Be ready to discuss how you've effectively communicated with stakeholders in the past. This role is all about collaboration, so highlighting your teamwork will definitely set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Security Control Room Officer
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in operational Control Rooms or similar environments. We want to see how your background aligns with the role, so don’t hold back on sharing relevant examples!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description and demonstrate how you embody our values of Excellence, Ownership, Innovation, Engagement, and Collaboration.
Keep It Professional Yet Personal: While we love a professional tone, don’t forget to let your personality shine through! Show us who you are and why you’re passionate about this position. A little bit of authenticity goes a long way.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows that you’re serious about joining our team!
How to prepare for a job interview at Canary Wharf Group
✨Know Your Stuff
Make sure you brush up on your knowledge of open-source intelligence gathering and how it supports operational decision-making. Familiarise yourself with the key stakeholders you'll be liaising with, as well as the company’s values like Excellence and Collaboration.
✨Showcase Your Experience
Be ready to discuss your previous experience in an operational Control Room or similar environments. Highlight any roles in emergency services or private security that demonstrate your ability to handle confidential information and work under pressure.
✨Demonstrate Team Spirit
Prepare examples of how you've worked effectively in a team setting. Emphasise your interpersonal skills and how you’ve collaborated with colleagues and external partners to achieve shared goals, as this is crucial for the role.
✨Stay Flexible and Positive
Since the job requires working varied shifts, show your willingness to adapt. Discuss your approach to multi-tasking and maintaining accuracy under pressure, and don’t forget to express your enthusiasm for contributing to community and sustainability programmes.