Residental Building Manager

Tenant Fire Safety Plan

• Maintenance and testing of all fire and life safety equipment
• Compliance of conditions of the Buildings Fire Risk assessment
• Compliance with current legislation and company requirements in respect of current “Health and Safety” Law
• All statutory compliance and regulations
• A good overall education to ‘A’ Level / NVQ Level 3 or 4 standard or equivalent (to include English & Maths)
• Will have attained IRPM level 1 or 2. Tall building fire safety management training essential. Desirable to be recognised by the IFSM and IFE
• Basic knowledge of Building Management Systems
• An understanding of the principal aspects of legislation relating to the management of Residential Property Law
• Able to understand complex legal documentation e.g. Leases
• Knowledge of Health & Safety to include COSHH and RIDDOR and carrying out risk assessments
• Experience of budget management
• Knowledge of Section 20 requirements
• Working knowledge of Health and Safety requirements and legislation
• Knowledge of anti-discrimination & equal opportunity legislation
• Excellent communication skills
• Willingness to undertake further training as required
• Previous experience in High End Residential Property Management for a minimum of 2 years (or other relevant experience)
• Monitoring of expenditure and financial reporting for budgets
• Minimum of 2 year experience in a management position is essential
• Experience of relationship management with RMC’s, RTM Co. and Resident Associations
• Experience instructing and managing large contracts of work
• Working in a high end customer service establishment
• Ability to manage own time and multiple tasks effectively, working autonomously and using own initiative
• Commitment to teamwork and ability to function as part of a team
• Ability to communicate effectively, verbally and in writing, and to understand and produce materials of a professional nature in line with required deadlines
• Ability to form positive relationships with and between residents, staff, contractors, representatives of outside agencies and other Canary Wharf Group employees
• Able to build a rapport and to maintain objectivity when dealing with residents and to maintain a courteous and professional attitude in all situations
• Excellent knowledge & understanding of I.T. including email and Microsoft Office Suite (Word, Excel, PowerPoint)
• Willingness to be adaptable and to accept the evolution of the role as the estate develops

HEALTH SAFETY AND WELFARE RESPONSIBILITIES

ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES

QUALITY MANAGEMENT RESPONSIBILITIES

• Find opportunities to collaborate with others across the business to achieve shared goals
• Encourage inclusive networks and treat others with respect and fairness
• Use knowledge to work effectively with suppliers / contractors to meet shared goals
• Confident in making decisions appropriate to the role
• Learn from mistakes and listen to constructive feedback to improve performance
• Prioritise safety and actively support community, wellbeing and sustainability programmes

We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.

Flexible Working

At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.

Other Benefits

Canary Wharf Group (CWG) is the developer of the largest urban regeneration project in Europe. CWG develops, manages and currently owns interests in approximately 9 million square feet of mixed-use space and over 1,100 Build to Rent apartments. CWG is the largest sustainable developer in the UK and also excels operationally as it purchases 100% electricity from renewable sources since 2012 and zero waste to landfill since 2009. CWG has created a 24/7 city where people can live, work and thrive on the Canary Wharf estate and enjoy all the benefits: great transport links, access to green spaces and waterside living; and a wide range of amenities including an award-winning arts and events programme. Canary Wharf’s retail offering comprises over 300 shops, including grocery stores, pharmacies, health clubs, bars and restaurants, all within 15 minutes’ walk. The Company’s current £2bn construction activity and pipeline includes more than 500k sq ft NIA of commercial properties and over 2,300 new homes for sale and rent.