At a Glance
- Tasks: Support the Lift & Escalator Department with admin tasks and ensure compliance and operational excellence.
- Company: Join a leading property management team at Canary Wharf.
- Benefits: Enjoy a competitive salary, health benefits, gym discounts, and flexible working options.
- Other info: Great opportunities for personal development and career growth in a vibrant environment.
- Why this job: Be part of a dynamic team making a real impact in lift and escalator operations.
- Qualifications: Strong admin skills, proficiency in Microsoft Office, and effective communication abilities.
The predicted salary is between 35000 - 40000 £ per year.
The Lift & Escalator Administrator provides comprehensive administrative and operational support to the Lift & Escalator Department, ensuring the lift and escalator portfolio is fully maintained, compliant, and operating to the highest possible standards across the estate. The role requires effective coordination, accurate reporting, and professional communication with internal teams, contractors, and stakeholders.
Salary: £35,000- £40,000
Closing date: 15th June 2026
4 days in the office/1 day WFH
Main Responsibilities
- Manage and respond to daily calls and emails relating to lift and escalator works across the estate, supporting the L&E team through clear, timely, and professional communication.
- Provide regular updates and briefings on all situations as required.
- Upload, process, and monitor contractor documentation, including maintenance reports, call-out reports, and insurance documentation such as LOLER reports, ensuring records are accurate and up to date.
- Support the department with monthly financial activities, including raising purchase orders, monitoring invoice submissions, and assisting with the production of monthly, quarterly, and year-end financial reports.
- Log and track all emergency lift and escalator call-outs with appointed contractors, providing ongoing support to the L&E Services Manager to ensure equipment remains fully operational at all times.
- Maintain the emergency call-out tracker with daily updates and issue a report of any isolated lifts to relevant stakeholders before close of business each day.
- Work closely with the L&E team to update the Work in Progress (WIP) schedule on a weekly basis, ensuring progress is accurately aligned, tracked, and reported within the department.
- Collate lift usage and performance data provided by L&E contractors, compiling information for monthly and year-to-date service performance dashboards and presentations.
- Carry out general administrative duties, including the preparation of reports and presentations, and the management of departmental and shared building folders (SharePoint).
- Liaise closely with L&E service providers and Canary Wharf Management building teams to support the efficient and effective operation of the department.
- Produce monthly and quarterly stakeholder reports and presentations using Power BI data, supporting departmental and management meetings.
- Demonstrate a willingness to develop alongside departmental needs. Following induction, undertake ongoing personal development to expand knowledge, particularly in relation to Health & Safety requirements and industry best practice within the Lift & Escalator sector.
Qualifications
Essential
- Strong administrative and organisational skills
- Proficient in Microsoft Word, Excel, Outlook, and Windows-based systems
- A good standard of written communication skills in English is required
- Ability to communicate effectively at all levels
- Ability to work under pressure and meet deadlines
- Flexible and adaptable approach to work
- Strong customer service awareness and understanding of its importance within Canary Wharf
Desirable
- Experience working within Property Management or a similar environment
Benefits
From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.
Lift & Escalator Administrator employer: Canary Wharf Group
At our company, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and professional growth. Located in the vibrant Canary Wharf, we provide our Lift & Escalator Administrators with a comprehensive benefits package, including generous pension plans, health benefits, and opportunities for ongoing personal development, ensuring that every employee can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Lift & Escalator Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the Lift & Escalator industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to the Lift & Escalator Department.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with various stakeholders, being able to articulate your thoughts clearly and professionally will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Lift & Escalator Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lift & Escalator Administrator role. Highlight your administrative skills and any relevant experience in property management or similar environments. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your strong communication skills and how you can support the L&E team effectively. We love a good story!
Show Off Your Tech Skills:Since the role requires proficiency in Microsoft Office, make sure to mention your experience with Word, Excel, and Power BI. If you've used these tools in previous roles, give us some examples of how you’ve made an impact using them!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Canary Wharf Group
✨Know Your Stuff
Familiarise yourself with the Lift & Escalator sector and the specific responsibilities of the role. Brush up on relevant regulations, like LOLER, and be ready to discuss how you can ensure compliance and operational excellence.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, prepare examples that demonstrate your effective communication skills. Think about times when you successfully managed calls or emails, and how you kept everyone informed and engaged.
✨Be Organised and Detail-Oriented
Highlight your administrative skills by discussing how you manage documentation and reports. Bring examples of how you've tracked projects or maintained records in the past, showing your ability to keep everything accurate and up to date.
✨Demonstrate Flexibility and Adaptability
The job requires a flexible approach, so be prepared to share experiences where you've adapted to changing circumstances or taken on new challenges. This will show that you're ready to grow alongside the department's needs.
