Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Concierge team and ensure exceptional service for residents in a vibrant residential environment.
- Company: Join Canary Wharf Residential Management Limited, a leader in luxury living experiences.
- Benefits: Competitive salary, flexible night shifts, and opportunities for professional growth.
- Why this job: Be a key player in creating a welcoming community and enhancing resident satisfaction.
- Qualifications: Experience in hospitality or residential property management with strong leadership skills.
- Other info: Dynamic role with a focus on teamwork and resident engagement.
The predicted salary is between 32000 - 43000 £ per year.
Overview
Department: Residential Estates
______________
Company: Canary Wharf Residential Management Limited
______________
Reporting to: Manager – Front of House
______________
Job Summary
Reporting directly to the Manager – Front of House, the Assistant Manager – Front of House plays a key role in delivering an exceptional living experience for all residents. As a CWRML brand ambassador, you will uphold the highest standards of customer service and support the smooth running of the Front of House operation across multiple buildings. This is a night-based, floating role, providing leadership support to the Concierge team, covering the front desk when needed, and stepping in for the Manager – Front of House during their absence.
Annual Salary: £38,480
Working Hours: 7pm-7am, 4 on 4 off, shifts across Monday to Sunday
Closing Date: 17th October 2025
#J-18808-Ljbffr
Assistant Manager - Front of House employer: Canary Wharf Group
Contact Detail:
Canary Wharf Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Front of House
✨Tip Number 1
Network like a pro! Reach out to your connections in the residential property or hospitality sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and team management. We all know that confidence is key, so rehearse your answers and showcase your leadership skills!
✨Tip Number 3
Don’t forget to research the company culture at Canary Wharf Residential Management Limited. Understanding their values will help you tailor your responses and show them you’re the perfect fit for the Assistant Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team and ready to contribute to an exceptional living experience for residents.
We think you need these skills to ace Assistant Manager - Front of House
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight any previous experience in residential property or hospitality, especially if you've had supervisory roles. We want to see how you can bring your unique flair to our Front of House team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about delivering exceptional customer service and how your leadership style aligns with our values. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since this role involves a lot of interaction with residents and team members, make sure your written application showcases your excellent communication skills. Use clear, concise language and check for any typos – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Canary Wharf Residential Management Limited!
How to prepare for a job interview at Canary Wharf Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Assistant Manager - Front of House. Familiarise yourself with the key tasks like supporting the Concierge team and handling resident complaints. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you managed complaints or created a welcoming environment, as these stories will highlight your suitability for the job.
✨Demonstrate Leadership Qualities
As you'll be stepping in for the Manager – Front of House, it's crucial to showcase your leadership skills. Be ready to discuss your experience in managing teams, training staff, and providing feedback. Highlight any specific instances where you successfully led a team through challenges.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
