Assistant Building Services Manager

Department: HQ3

Company: Canary Wharf Management Limited

Reporting to: Building Manager

JOB SUMMARY

To ensure that the base build electrical, mechanical engineering and general services equipment are properly maintained and operate efficiently at all times and without loss of service/amenities to tenants. Salary £64,651 per annum. Monday to Friday, 40 hours per week.

MAIN RESPONSIBILITIES

• To ensure that the base build electrical, mechanical, HVAC and general services equipment are maintained in accordance with the agreed specifications and all such services operate efficiently at all times.
• To prepare and implement planned and unscheduled maintenance programmes using the given computerised database for the relevant plant and equipment.
• To control/monitor the planned maintenance for the building and to ensure that all works are carried out efficiently and economically and that the required records are maintained.
• To schedule and supervise all contract works and repairs. To ensure that such works are as per specification and are in the best interest of the Landlord and Tenants.
• To manage and monitor all overtime being worked by maintenance staff using the time and attendance system and to ensure that staff adhere to the meal break requirements in line with CWG guidelines.
• To implement all works, testing and record keeping of the fire alarm system in order to meet relevant conditions of fire risk assessment and other statutory requirements.
• To regularly inspect all plant, equipment and building structure and to monitor the progress of remedial works that are implemented and to ensure that all services areas, plant rooms, inspection covers etc. are maintained in pristine conditions at all times.
• To liaise with the Building Services Manager and the Fire, Safety & Environmental Department and thus ensure that the necessary action is taken to comply with current Health and Safety legislation as well as with our own company "Health & Safety" policy and procedures.
• To assist in the control, monitoring and implementation of the agreed procedures in respect of water treatment.
• To ensure that all incidents with insurance implications are reported to the relevant department in liaison/consultation with the Building Services Manager.
• To assist with staff roster as necessary and to organise and implement emergency cover arrangements for outside normal working hours and to arrange appropriate cover for holidays and sickness absence.
• To assist the Building Services Manager with the formulation of annual budgets and to have a sound knowledge of building budgets and to initiate and process purchase order requests in compliance with the agreed procedures and budgetary expenditure limits.
• To maintain a good working relationship with tenants in respect of Landlord services, specific services, fit-out requirements and other functions which may be necessary.
• To assist the Building Services Manager with proposals in respect of "Tenant Services" and to arrange the programming and implementation of the required facilities.
• To ensure that the Building Services Manager, Tenants and all parties concerned are informed of any necessary close down or testing of plant, fire systems or breakdown that will affect them in any way.
• To maintain up to date records and to ensure the accessibility of all service manuals, drawings, contractual obligations including fire testing, commissioning certificates and sub-contract details.
• To keep the Building Services Manager fully informed on all maintenance / engineering matters relating to the optimum performance of the building services.
• To co-ordinate with the Building Services Manager and People and Development Department on the recruitment and training of Building Maintenance staff.
• To carry out any other reasonable duties as requested by the Building Services Manager.

PERSON SPECIFICATION

• A qualification in either an electrical or mechanical discipline is necessary, with a minimum of C&G parts 1 and 2 or NVQ Level 3 or equivalent is required.
• Experience of electrical, mechanical and HVAC systems within a large complex is essential together with a flexible, innovative and hands-on approach.
• The incumbent should possess good administrative skills and have experience of the design and specification of specialist systems particularly those relating to building services.
• A technical/systems engineering background and computer literacy is essential.
• A team leader possessing demonstrable staff management skills who can work effectively with people at all levels and is capable of dealing with contentious and challenging situations.
• The incumbent must have an appreciation of the importance of customer service and how this is applied in the context of Canary Wharf.

HEALTH SAFETY AND WELFARE RESPONSIBILITIES

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.

ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES

Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.

QUALITY MANAGEMENT RESPONSIBILITIES

In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.

COMPANY VALUES

• Commit to Excellence: Act with integrity and deliver high performance; Put our customers at the heart of what we do; Resolve issues by providing high quality solutions.
• Foster Collaboration: Find opportunities to collaborate with others across the business to achieve shared goals; Encourage inclusive networks and treat others with respect and fairness; Use knowledge to work effectively with suppliers / contractors to meet shared goals.
• Encourage Engagement: Confident in making decisions appropriate to the role; Learn from mistakes and listen to constructive feedback to improve performance; Prioritise safety and actively support community, wellbeing and sustainability programmes.
• Take Ownership: Take pride in delivering high quality service which exceeds expectations; Committed to opportunities for self-development; Take responsibility for my own performance and look for ways to improve.
• Embrace Innovation: Embrace change and innovation; Proactively suggest ways to improve our business and encourage others to share ideas; See new challenges as opportunities to deliver effective change.

WHAT WE OFFER

Diversity and Inclusion: We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives.