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- Tasks: Lead product development for AI-powered hospitality solutions and collaborate with global teams.
- Company: Canary Technologies revolutionises hotel operations with cutting-edge software, trusted by major brands worldwide.
- Benefits: Enjoy remote work, monthly recharge days, personal development budgets, and travel reimbursements.
- Why this job: Shape the future of hospitality tech while working in a fun, innovative environment.
- Qualifications: 5+ years in product management, strong communication skills, and experience in B2B SaaS required.
- Other info: This is a remote role based in London; flexibility and cross-cultural collaboration are key.
The predicted salary is between 48000 - 72000 £ per year.
Overview
Senior Product Manager (EMEA) at Canary Technologies. The role focuses on leading the development of impactful products across key areas of the platform within a hospitality technology context.
About Canary
Canary Technologies is changing the game for hotels with modern software powered by Canary\’s hospitality-specific AI platform. Canary is used by 20,000+ hoteliers in 100+ countries to help hotels work smarter and wow their guests. Major hotel brands trust Canary to deliver results. Canary has received recognitions such as the 2024 Deloitte Technology Fast 500, a Most Innovative Company by Fast Company, and a HotelTechReport Best Place to Work. The company is backed by investors including Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality!
The Role
We are looking for a Senior Product Manager to join our team and help lead the development of products across key areas of the Canary platform. You will own complex problem spaces, collaborate with cross-functional partners, and drive initiatives critical to Canary’s growth and customer success. You will work on a variety of high-leverage product areas, including the following:
- Guest communication
- Digital check-in
- Payments
- Upsells
- And more
As part of a globally distributed team, you’ll collaborate across time zones; flexibility, asynchronous communication, and strong cross-cultural collaboration skills are essential. If you are a strong product thinker with at least 5 years of product management experience, we’d love to connect.
Responsibilities
- Define and execute product strategy, roadmap, and delivery plans for one or more areas of the Canary platform
- Partner with Engineering and Design to bring intuitive, scalable, and reliable features to life
- Collaborate with stakeholders across Sales, Customer Success, and Marketing to ensure successful product launches and strong customer adoption
- Conduct in-depth customer research and product analysis to inform prioritization and uncover new opportunities
- Translate complex customer and business needs into clear product requirements and user stories
- Set clear goals and success metrics, and use data to drive continuous improvement and iteration
- Help mentor other product managers and contribute to the broader product culture and processes
Qualifications
- 5+ years of product management experience in B2B SaaS or a technology-driven environment
- This is a remote role and requires the candidate to be located in London
- Proven ability to define and ship successful products that deliver measurable business outcomes
- Strong product intuition and customer empathy—you understand how to solve real problems with elegant, user-focused solutions
- Experience working closely with Engineering and Design to drive execution in an agile environment
- Skilled at making data-informed decisions while remaining grounded in customer feedback
- Comfortable operating in a high-growth, fast-paced environment with shifting priorities
- Excellent communication and collaboration skills across technical and non-technical audiences
- Experience working across time zones and within globally distributed teams
- Bonus: Experience in hospitality technology, messaging platforms, payments, or AI/automation is a plus
Benefits
We also work hard to ensure Canary is a fun and exciting place to work. Some benefits include:
- Canary Days: Monthly company-wide days off to recharge
- Self Improvement Club: Monthly goal setting with a budget for related purchases
- Professional Development Chats: Budget to support cross-functional development conversations
- Travel Reimbursement: Stipend to visit offices in New York, San Francisco or Dallas
- Personal Travel Reimbursement: Credit when staying at Canary partner hotels
Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Product Management and Marketing; Industry: Hospitality
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Senior Product Manager (EMEA) employer: Canary Technologies
Contact Detail:
Canary Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager (EMEA)
✨Tip Number 1
Familiarise yourself with the latest trends in hospitality technology, especially AI applications. Understanding how these technologies can enhance guest experiences will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the hospitality and tech sectors. Attend industry events or webinars to connect with potential colleagues and gain insights into the challenges they face, which can inform your approach.
✨Tip Number 3
Demonstrate your ability to work in a remote, cross-functional team by sharing examples of past collaborations. Highlight your experience in managing projects across different time zones to show you're a great fit for their global team.
✨Tip Number 4
Prepare to discuss specific metrics and outcomes from your previous product management roles. Being able to quantify your impact will showcase your data-informed decision-making skills, which is crucial for this position.
We think you need these skills to ace Senior Product Manager (EMEA)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, especially in B2B SaaS or technology-driven environments. Emphasise any experience you have with AI, hospitality technology, or payments, as these are key areas for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and how your skills align with Canary's mission. Mention specific examples of successful products you've managed and how they delivered measurable business outcomes.
Showcase Cross-Functional Collaboration: Highlight your experience working with cross-functional teams, particularly with Engineering and Design. Provide examples of how you've successfully collaborated to launch products and drive customer adoption.
Demonstrate Data-Driven Decision Making: Include examples of how you've used data to inform product decisions and improve user experiences. This will show that you can make informed choices while keeping customer feedback at the forefront.
How to prepare for a job interview at Canary Technologies
✨Understand the Product Landscape
Before your interview, take time to research Canary Technologies and its products. Familiarise yourself with their AI-powered solutions and how they impact the hospitality industry. This will help you articulate how your experience aligns with their mission and product strategy.
✨Showcase Your Cross-Functional Collaboration Skills
As a Senior Product Manager, you'll need to work closely with various teams. Prepare examples of how you've successfully collaborated with engineering, design, sales, and marketing in past roles. Highlight your ability to bridge gaps between technical and non-technical stakeholders.
✨Demonstrate Data-Driven Decision Making
Canary values data-informed decisions. Be ready to discuss specific instances where you've used data to drive product improvements or strategic decisions. Bring examples of metrics you've tracked and how they influenced your product roadmap.
✨Emphasise Flexibility and Adaptability
Given the fast-paced nature of the role, it's crucial to demonstrate your ability to adapt to changing priorities. Share experiences where you've successfully navigated shifting demands and maintained focus on delivering results, especially in a remote or distributed team environment.
