At a Glance
- Tasks: Lead the Digital Guest Journey, shaping how travellers interact with hotels digitally.
- Company: Join a diverse, global team at a leading hospitality tech company.
- Benefits: Health insurance from day one, flexible hours, travel stipend, and career development.
- Other info: Enjoy regular team events and a well-stocked kitchen!
- Why this job: Make a real impact on the travel experience for millions worldwide.
- Qualifications: 10+ years in product management, with strong technical and leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
We’re looking for a Director of Product to own our flagship offering: the Digital Guest Journey. This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age. As Director of Product, you’ll own the roadmap, evolution, and success of the Digital Guest Journey - setting the vision, making the hard calls, and ensuring the product consistently exceeds the expectations of our top partners while delighting millions of travelers worldwide.
Own the product strategy and multi-year roadmap for the Digital Guest Journey - defining what gets built, what doesn’t, and why. Proactively diagnose high-impact opportunities by synthesizing signals from customers, data, sales, and the competitive landscape. Maintain direct, ongoing relationships with hotel operators and enterprise clients to shorten feedback loops and sharpen prioritization between formal research cycles.
Translate product decisions into business narratives connecting product metrics to company-level outcomes including revenue, margin, and churn. Lead technical conversations with engineering and enterprise clients with precision, including system architecture, integration dependencies, and trade-offs. Drive execution and alignment across engineering, sales, customer success, and design around shared outcomes.
Benefits:
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
We’re a diverse and global team.
Qualifications:
- 10+ years of product management experience, with at least 2-3 years in a senior or director-level PM role at an enterprise SaaS company
- Technical depth to explain how your product works under the hood - not just what it does - and lead conversations with engineers and enterprise clients at the right level of detail
- Examples of driving cross-functional alignment without organizational authority, and staying personally accountable through launch, onboarding, and early adoption
- The ability to narrate a product decision in business terms: what metric moved, what it meant for revenue, margin, or retention, and how you knew it mattered
- A track record of proactively identifying high-impact problems - not just executing on a roadmap handed to you
Director of Product (Digital Guest Journey) employer: Canary Technologies
Canary Technologies is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in the fast-evolving hospitality SaaS and AI sector. With a strong emphasis on employee growth, you will have ample opportunities to mentor peers and lead impactful projects that directly enhance customer experiences. Located in a dynamic environment, our team thrives on customer-focused decision-making, ensuring that your contributions drive meaningful business outcomes while enjoying the support of a diverse and engaged workforce.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Product (Digital Guest Journey)
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Canary Technologies!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Canary Technologies would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Canary Technologies through your school's career services!
We think you need these skills to ace Director of Product (Digital Guest Journey)
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Director of Product (Digital Guest Journey), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Director of Product (Digital Guest Journey) position at Canary Technologies. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Canary Technologies
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
