At a Glance
- Tasks: Ensure client success and foster long-term relationships in the hospitality tech space.
- Company: Join a fast-growing, innovative company transforming the hotel industry.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Work with top hotel brands and be part of a dynamic, supportive team.
- Why this job: Be a key player in shaping the future of hospitality technology across EMEA.
- Qualifications: Fluent in Arabic with strong communication and relationship-building skills.
The predicted salary is between 50000 - 80000 £ per year.
About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!
We’re seeking a proactive and driven Customer Success Manager (CSM) Arabic Speaker to join our EMEA-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across EMEA.
As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in EMEA.
Responsibilities
- Product Expertise: Deeply understand Canary’s products, both current and future, to effectively communicate their value and impact to clients.
- Client Onboarding: Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial.
Remote Customer Success Manager - Arabic Speaker in Woking employer: Canary Technologies Corp
Canary Technologies is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the hospitality technology sector. With a strong focus on employee growth, team members benefit from extensive training opportunities and the chance to work with leading hotel brands across EMEA. The remote nature of the Customer Success Manager role allows for flexibility while being part of a forward-thinking company recognised as a Best Place to Work, making it an ideal environment for those seeking meaningful and rewarding employment.
