Volunteering Development Coordinator in Wrexham

Join Our Team as a Volunteering Development Coordinator (National & Wales) on a 12 month fixed term or secondment contract. Navigate your future and lock in your career as we keep our canals open and alive. We’re excited to welcome a new Volunteering Development Coordinator to join our National Volunteering Team.

As a member of the National Volunteering Team, you will work with colleagues, volunteers, communities and partner organisations across England and Wales. This is a highly visible role requiring regular travel throughout our waterway network, supporting teams in a diverse range of settings, from vibrant city centres and industrial waterways to rural canals, reservoirs and heritage sites.

The Volunteering Development Coordinator plays a vital role in growing, strengthening and championing volunteering across the Canal & River Trust. Working collaboratively with colleagues from across the charity, you will help create meaningful volunteering opportunities that support our strategic objectives, strengthen communities and connect more people with their local waterways.

Working Hours & Location

This role follows a 37 hours, Monday to Friday working pattern. The vacancy will be offered as a hybrid role and can be based from any Canal & River Trust Hub, combined with some home working. While there is flexibility to work remotely, the expectation is that you will spend significant time engaging directly with volunteers, colleagues and partners where they are, helping teams identify and develop volunteering opportunities that support local and national priorities.

The role has a particular emphasis on developing community-based volunteering, building local partnerships and supporting volunteer growth in areas where strong local presence and relationship-building are critical to success. This role requires frequent travel and regular on-site presence across communities and waterway locations throughout our Wales network - Llangollen, Montgomery, Monmouthshire & Brecon and Swansea Canals. As part of our national Volunteering Team, you will be expected to travel across Wales on a weekly or fortnightly basis, and for occasional travel to Trust sites and other locations in England (typically once every 1-2 months) to support meetings, events, training and collaborative work. Mileage and car cash allowance payments are provided in line with Trust policies to support the travel requirements of the role.

Typical locations and commuting bases may include:

• North Wales: Wrexham, Llangollen, Chirk, Ruabon, Chester and Oswestry.
• Mid Wales: Welshpool, Newtown, Shrewsbury and Hereford.
• South East Wales: Brecon, Abergavenny, Pontypool, Cwmbran, Newport, Monmouth, Blackwood, Caerphilly, Merthyr Tydfil and Cardiff.
• South Wales: Swansea, Neath and Bridgend.

Role Overview

Acting as a trusted advisor, you will provide expert guidance and practical support on all aspects of volunteering, from recruitment and onboarding to engagement, development and recognition. Taking a proactive "seek and find" approach, you will identify opportunities to expand volunteering, enable teams to build their volunteer capacity and help ensure volunteers remain at the heart of what we do.

The role is both internally focused and outward facing. You will build relationships with volunteer centres, community organisations, educational institutions, local authorities and other partners, helping to attract new volunteers and strengthen the Trust's connections with the communities we serve. A strong understanding of community engagement, place-based working and the voluntary sector will be essential.

No two days are the same. You could be developing a new volunteering programme, supporting colleagues to enhance an existing volunteer offer, attending a community event, representing the Trust at a volunteering fair, or working with national teams to improve volunteering practice and create lasting impact across the organisation.

Key Responsibilities

• Develop, grow and sustain volunteering opportunities across the Canal & River Trust, supporting both operational and strategic objectives.
• Provide advice, guidance and practical support to colleagues, volunteers and teams on all aspects of volunteer management and engagement.
• Identify opportunities to recruit, retain and diversify volunteers, helping the Trust reach and engage new audiences.
• Build productive relationships with community organisations, volunteer centres, educational institutions and other external partners.
• Support teams to create inclusive, rewarding and meaningful volunteering experiences.
• Promote volunteering through outreach activities, events, presentations and networking opportunities.
• Contribute to national volunteering projects, initiatives and subject matter lead groups.
• Support the effective use of volunteering systems, processes and policies to ensure consistency, compliance and best practice across the Trust.
• Monitor and report on volunteering activity, helping to identify opportunities for continuous improvement and growth.

About You

Technical:

• Experience working with volunteers, communities, or stakeholders within the charity, voluntary, community, or public sector.
• Experience delivering volunteer programmes, growing participation, and developing new volunteering opportunities.
• Experience managing projects, budgets, targets, or service plans.
• Understanding of health and safety, governance, and organisational policies.
• Strong IT, reporting, and record-keeping skills.
• Degree, HND, NVQ Level 5, or equivalent qualification in Volunteer Management or a related field (desirable).
• NEBOSH Certificate or equivalent Health & Safety qualification (desirable).
• Welsh language skills (desirable).

General:

• Strong community engagement, networking, relationship-building, and influencing skills.
• Ability to lead, motivate, and support volunteers and teams to achieve shared goals.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Confidence engaging with diverse communities and promoting inclusive, accessible opportunities.
• Ability to work independently, manage multiple priorities, and perform well under pressure.
• Willingness to travel across Wales and work flexibly to meet operational needs.
• Passion for volunteering and community engagement, with a commitment to continuous improvement and delivering positive outcomes.

What We Offer

In addition to your annual base salary of £34,771, we also offer a car cash allowance (£390 per month), a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits.