Waterside Ambassador: Volunteer & Visitor Guide

Waterside Ambassador: Volunteer & Visitor Guide

Volunteer No working from home possible
Canal & River Trust

At a Glance

  • Tasks: Engage with visitors and promote the Canal and River Trust's mission.
  • Company: Canal and River Trust, a charitable organisation dedicated to waterways.
  • Benefits: Gain unique experiences, make a difference, and join a supportive community.
  • Other info: Opportunities for various roles along the waterways and career development.
  • Why this job: Be outdoors, meet new people, and contribute to a meaningful cause.
  • Qualifications: Friendly, reliable, and enjoy working with others.

This role would be to support the Canal and River Trust at Hatton Lock, Warwick, by engaging with the public about the work that we do. There are many leaflets on different subjects that can be handed out as well as local information literature. It is an ambassadorial role aimed at raising awareness of our cause and promoting the fact that we are a charitable Trust. This role would suit people who like to be outdoors and chatting to people.

As a Waterside Champion, we need your support to be there for our customers. The millions of visitors to our waterways, museums and attractions are intrigued by our wonderful 200 year old network. Our Champions are there to facilitate a great experience for all. There are a number of activities which you could be involved with along our towpaths at our Welcome Stations; demonstrating in our collections teams at our museums; caring for and operating our swing and lift bridges to support passing boaters; facilitating safe passage through our tunnels where additional boater support is needed. We have other roles which complement our Waterside Champions in more specific day to day customer focused roles: Rangers, Lock keepers, Explorers, Waterside Champions and Youth Engagement roles.

What you will be doing:

  • Representing the Trust to welcome and engage visitors, customers and local people
  • Volunteering in a team to care for the day to day operation of the waterways
  • Operating key parts of the waterways to ensure safe passage by boaters and talking to members of the public about them

When you register as a volunteer, we will ask you about any unspent convictions which you need to declare and risk assess these as needs be.

The skills you need:

  • Friendly
  • Reliable
  • Good with people
  • Happy working with others

What's in it for you:

  • Sense of reward
  • New experience in a unique environment
  • Opportunity to help those in need
  • A supportive network of colleagues

Waterside Ambassador: Volunteer & Visitor Guide employer: Canal & River Trust

As a Waterside Ambassador with the Canal and River Trust at Hatton Lock, you will be part of a passionate team dedicated to enhancing visitor experiences along our historic waterways. This volunteer role offers a unique opportunity to engage with the public in a beautiful outdoor setting, while also providing a sense of fulfilment through community involvement and environmental stewardship. With a supportive network of colleagues and the chance to develop new skills, this position is perfect for those who enjoy working with people and making a positive impact.

Canal & River Trust

Contact Details:

Canal & River Trust Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Waterside Ambassador: Volunteer & Visitor Guide

Tip Number 1

Get to know the Canal and River Trust inside out! Familiarise yourself with their mission, values, and the work they do. This will help you engage with visitors more effectively and show your genuine interest in the role.

Tip Number 2

Practice your people skills! Since this role is all about chatting with the public, try engaging with friends or family about local waterways. The more comfortable you are talking to people, the better you'll be at representing the Trust.

Tip Number 3

Be proactive! When you're out and about, look for opportunities to volunteer or engage with the community. This shows your commitment and enthusiasm, which can really make you stand out as a candidate.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your passion for the role right from the start.

We think you need these skills to ace Waterside Ambassador: Volunteer & Visitor Guide

Communication Skills
Interpersonal Skills
Teamwork
Customer Engagement
Reliability
Friendliness
Outdoor Enthusiasm

Some tips for your application 🫡

Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your love for engaging with people outdoors.

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Waterside Ambassador role. Mention any relevant volunteer work or customer service experience that showcases your friendly and reliable nature.

Show Your Passion:Express your passion for the Canal and River Trust's mission in your application. Talk about why you want to support our waterways and how you can contribute to creating a great experience for visitors.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity to become a Waterside Champion!

How to prepare for a job interview at Canal & River Trust

Know Your Role

Familiarise yourself with the responsibilities of a Waterside Ambassador. Understand what the Canal and River Trust does and be ready to discuss how you can contribute to their mission of engaging with the public and promoting their charitable work.

Show Your People Skills

Since this role is all about interacting with visitors, be prepared to showcase your friendly and approachable nature. Think of examples from your past experiences where you've successfully engaged with people or provided excellent customer service.

Demonstrate Your Passion for the Outdoors

This position is perfect for those who love being outdoors. Share your enthusiasm for nature and community engagement during the interview. Talk about any relevant experiences you have that highlight your commitment to outdoor activities or volunteer work.

Ask Thoughtful Questions

Prepare some questions to ask the interviewer about the role and the Trust's initiatives. This shows your genuine interest in the position and helps you understand how you can make a positive impact as a Waterside Champion.