Volunteering Support Leader

Volunteering Support Leader

Volunteer 28470 - 28470 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and support volunteers in engaging community projects and construction teams.
  • Company: Join the Canal & River Trust, a leader in environmental conservation.
  • Benefits: Enjoy a competitive salary, generous holiday, and employee discounts.
  • Why this job: Make a real difference while developing your leadership skills in a supportive environment.
  • Qualifications: Experience with volunteers and strong communication skills are essential.
  • Other info: Flexible working options and opportunities for personal growth await you.

The predicted salary is between 28470 - 28470 £ per year.

Base pay range £28,470 per annum (actual pay based on skills and experience – contact recruiter for details).

Location & Coverage: Based in our North West or Yorkshire North East regions, with remote working and travel across the wider North regional waterway network required. Main office hub: Leeds or Burnley. Travel is expected 2–3 times a week, with working‑from‑home/hub options provided. Longer travel distances may be required per team needs.

Key Responsibilities:

  • Recruit and engage new volunteers and volunteer groups through meet‑and‑greet events, open days, and community engagement.
  • Integrate new volunteers into regional construction teams, coordinating inductions, training and day‑to‑day task management.
  • Liaise with construction managers and site supervisors to identify needs and volunteer opportunities.
  • Support volunteer training, PPE and equipment requirements.
  • Assist colleagues with volunteer engagement and integration within their teams.
  • Help schedule volunteering support on key construction projects.
  • Ensure volunteer processes align with Trust procedures.

First 6 Months:

  • Identify opportunities for volunteer support.
  • Review skills of current volunteers and recruit new ones.
  • Embed volunteers within teams through training and support of task managers.
  • Recruit, train and embed a Lead Volunteer or volunteers.
  • Develop the volunteering role within Direct Services, increasing engagement and skills.

Key Accountabilities:

  • Support the Direct Services team in recruitment and selection of volunteers.
  • Advise task managers on volunteer management.
  • Collate skills availability within the volunteer population to match opportunities.
  • Consult with volunteers and volunteer groups to match capabilities to needs.
  • Prepare volunteer requirements for the Direct Services team.
  • Develop lead volunteers for the team.
  • Coordinate equipment, logistics, training and safety for volunteer works.
  • Promote a strong safety culture and wellbeing.

Technical Skills:

  • Experience leading and working with volunteers.
  • Experience delivering works on time, to specification and within budget.
  • Customer service experience.
  • Basic IT skills – comfortable with handheld devices and mobile applications.
  • Valid UK driving licence (essential).

General Requirements:

  • NVQ Level 3 or BTEC Level 3 in an appropriate subject, or equivalent experience (desirable).
  • Basic literacy and numeracy skills.
  • Attention to quality and standards of work.
  • Excellent communication and customer‑service awareness; representative of Canal & River Trust.
  • Experience in a relevant outdoor, environmental, or customer‑service environment.
  • Ability to work independently and collaboratively within a team.

What We Offer:

  • Annual salary of £28,470.
  • Competitive contributory DC pension scheme (employer matches up to 10%).
  • 25 days paid holiday (increasing to 27 after 3 years) plus bank holidays.
  • Free access to specialist counselling on health, financial, lifestyle and wellbeing matters.
  • Employee benefits: store discounts, boating holiday discounts, holiday purchase scheme.
  • Expansive maternity/paternity provisions.
  • Progressive learning tools and CPD access.
  • Two days paid volunteering leave for local community projects.

Seniority Level: Not Applicable

Employment Type: Full‑time

Job Function: Other

Industries: Civic and Social Organizations

Volunteering Support Leader employer: Canal & River Trust

At Canal & River Trust, we pride ourselves on being an exceptional employer that values community engagement and personal development. Our supportive work culture fosters collaboration and innovation, with ample opportunities for employee growth through training and volunteering initiatives. Located in the vibrant regions of North West or Yorkshire North East, we offer a flexible working environment, competitive benefits, and a commitment to employee wellbeing, making us an ideal choice for those seeking meaningful and rewarding employment.
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Contact Detail:

Canal & River Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Volunteering Support Leader

✨Tip Number 1

Get to know the Canal & River Trust! Research their values and mission so you can show genuine enthusiasm during interviews. We want to see that you’re not just looking for any job, but that you’re passionate about volunteering and making a difference.

✨Tip Number 2

Network like a pro! Attend local events or online meet-ups related to volunteering and community engagement. This is a great way to connect with current employees and get insider tips on what it’s really like to work with us.

✨Tip Number 3

Prepare for your interview by thinking of examples from your past experiences where you’ve successfully led or worked with volunteers. We love hearing about real-life situations that showcase your skills and how you can contribute to our team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and supporting the amazing work we do.

We think you need these skills to ace Volunteering Support Leader

Volunteer Management
Community Engagement
Training Coordination
Communication Skills
Customer Service
Logistics Coordination
Safety Awareness
Team Collaboration
Problem-Solving Skills
Basic IT Skills
Driving Licence
Attention to Quality and Standards
Recruitment and Selection

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Volunteering Support Leader role. Highlight your experience with volunteers and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!

Show Your Passion: Let your enthusiasm for volunteering and community engagement shine through in your application. Share any personal experiences or projects that demonstrate your commitment to making a difference. We love seeing candidates who are genuinely excited about the role!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!

How to prepare for a job interview at Canal & River Trust

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Volunteering Support Leader. Familiarise yourself with the key tasks like recruiting volunteers and coordinating training. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Showcase Your Experience

Prepare specific examples from your past experiences where you've successfully led or worked with volunteers. Highlight any relevant customer service experience and how you've managed projects on time and within budget. This will show that you have the practical skills needed for the job.

✨Engage with the Interviewers

During the interview, don’t just answer questions—engage with your interviewers. Ask them about their current volunteer initiatives and how you can contribute. This shows your proactive attitude and genuine interest in the Canal & River Trust's mission.

✨Emphasise Safety and Wellbeing

Given the importance of safety culture in this role, be prepared to discuss how you would promote safety and wellbeing among volunteers. Share any relevant experiences where you ensured safety standards were met, as this will resonate well with the interviewers.

Volunteering Support Leader
Canal & River Trust
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