Team Leader (Planning & Contract Management)

We are the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.

We are currently recruiting for a Team Leader for the East London Operations team where most of your working time is spent in our unique and wonderful outdoor environment. Your daily tasks will vary and will contribute to the maintenance, conservation, and improvement of the London & South East regions waterway network primarily focused on the River Lee and River Stort. Reporting to the base at Enfield Lock, you will be required to work on the canal network covering the River Lee and River Stort.

This will be in conjunction with supporting the delivery of operational tasks on our canal network. The post holder will also be required to work an annualised hours system which includes working any 5 days out of 7 including statutory holidays. Active involvement in the day-to-day tasks of the team and volunteers e.g. lock keeping, water control, vegetation management, small projects, planned maintenance and actively assist the Area Operations Managers (AOMs) in the planning of tasks.

Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken. Environmental assessments, creating and reviewing risk assessments, attendance at relevant meetings and sharing information with team members. Deal with enquiries from members of the public - covering everything from general enquiries and complaints to individuals offering to get involved and volunteer.

Work closely with London East Volunteer Leaders to plan activities, host corporate and public events, and build our volunteer network. Ensure the waterways correctly reflect the Trust brand, including branded signage, production and use of bilingual materials. Support communication within the team including sharing relevant corporate messages and provide feedback from the volunteers to the Area Operations Manager to enhance the planning of works.

Experience of working within a relevant environment e.g. volunteering, environmental works, customer service operations or harbour operations. Proficient in the use of Microsoft Office packages - Word, Excel, Outlook e-mail. We use Office 365 & MS Teams as part of our standard day to day working tools. It is important that you are confident in using Microsoft Office and using portal devices (laptop, smartphones etc to conduct your daily activities).

You have high standards and will demonstrate great care in the quality and standard of your work. Valid UK driving licence essential - you will be on call and expected to be available at short notice in emergencies. Some experience of manual / construction / outdoor work is preferred – we need to be confident that our working environment is an environment that you will thrive in. Maths and English GCSE or equivalent - desirable.

You will need to be self-motivated, able to meet business needs and communicate well with customers, volunteers and staff at all levels.

In addition to your annual salary £30,535 + £4,000 per annum Inner London Allowance, we can offer a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits. We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.

When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations.