Remote Welfare & Community Support Officer
Remote Welfare & Community Support Officer

Remote Welfare & Community Support Officer

Full-Time 25000 - 27500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support boaters' welfare needs and provide excellent customer service.
  • Company: A dedicated UK charity focused on waterways and community support.
  • Benefits: Salary of £25,000 - £27,500, competitive pension scheme, and remote work flexibility.
  • Why this job: Make a real difference in the lives of boaters while working from anywhere.
  • Qualifications: Experience in welfare administration and strong communication skills.
  • Other info: Join a passionate team with opportunities for personal growth.

The predicted salary is between 25000 - 27500 £ per year.

A UK charity for waterways is seeking a Welfare Administrator to assist boater welfare needs and provide customer support. The ideal candidate will have experience in welfare administration, solid communication skills, and a good understanding of welfare rights.

This is a 12-month fixed-term role with a salary between £25,000 - £27,500, along with a competitive pension scheme and benefits. This role is remote with occasional attendance at main hubs.

Remote Welfare & Community Support Officer employer: Canal & River Trust

As a leading UK charity dedicated to the welfare of waterways, we pride ourselves on fostering a supportive and inclusive work culture that values each employee's contributions. Our remote Welfare & Community Support Officer role offers not only a competitive salary and pension scheme but also ample opportunities for professional growth and development within a passionate team committed to making a difference. Join us in creating a positive impact while enjoying the flexibility of remote work and the camaraderie of occasional hub meetings.
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Contact Detail:

Canal & River Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Remote Welfare & Community Support Officer

✨Tip Number 1

Network like a pro! Reach out to people in the charity sector, especially those involved with welfare and community support. A friendly chat can open doors and give you insights that might just land you that role.

✨Tip Number 2

Prepare for virtual interviews by practising your responses to common questions. We all know how important communication is in this role, so make sure you showcase your skills and understanding of welfare rights during the interview.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the position.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Remote Welfare & Community Support Officer

Welfare Administration
Customer Support
Communication Skills
Understanding of Welfare Rights
Remote Working
Problem-Solving Skills
Empathy
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in welfare administration and customer support. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting boater welfare and how your understanding of welfare rights makes you a great fit for us.

Show Off Your Communication Skills: Since solid communication is key for this role, make sure your application reflects that. Use clear, concise language and check for any typos or errors – we want to see your attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Canal & River Trust

✨Know Your Welfare Rights

Make sure you brush up on welfare rights and regulations relevant to the role. Being able to discuss these confidently will show your understanding of the field and demonstrate that you're prepared to support boaters effectively.

✨Showcase Your Communication Skills

Since this role involves customer support, practice articulating your thoughts clearly. Consider role-playing common scenarios you might encounter, so you can showcase your ability to handle inquiries and provide assistance with ease.

✨Familiarise Yourself with the Charity's Mission

Research the charity’s goals and values. Understanding their mission will help you align your answers with what they stand for, making it clear that you’re not just looking for any job, but that you genuinely want to contribute to their cause.

✨Prepare Questions for Them

Think of insightful questions to ask during the interview. This shows your interest in the role and helps you gauge if the organisation is the right fit for you. Ask about their approach to community support or how they measure success in this role.

Remote Welfare & Community Support Officer
Canal & River Trust

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