HR Data Support Administrator

Apply for the HR Data Support Administrator role at Canal & River Trust.

Base pay range

Contract Type: Permanent, Part time, 25 weekly hours (starting at 9am). Flexibility of hours to be discussed at interview stage.

About the role

The Data Support Administrator provides high-level administrative support across the People function, ensuring the effective delivery of People-related processes and services. This role is central to maintaining accurate colleague records, supporting recruitment and onboarding and ensuring compliance with employment legislation and internal policies. The postholder will act as a trusted point of contact for colleagues and managers, contributing to a positive colleague experience and efficient People operations.

Key accountabilities

• Data Management: helping to maintain accurate and up-to-date employee records in our systems; performing regular audit to identify and correct data inconsistencies in line with GDPR.
• Generate scheduled and ad-hoc People reports (headcount, turnover, absence, recruitment).
• Extract, gather, and cleanse data to support data insights and workforce decision-making, including the building of formulae.
• Support functionality and troubleshooting.
• Assist with system upgrades, testing, and configuration changes.
• Train HR team members on system usage and reporting tools.
• Ensure data processes align with policies and legal requirements.
• Identify opportunities to streamline data processes.
• Respond to queries related to data and reporting.
• Provide timely and accurate information to managers and business partners.
• Act as a point of contact for data-related issues.

About you – Technical skills

• Experience in an HR/people administrative role.
• Proficient in the production of reports from a HCM/HRIS system e.g. Dayforce.
• Ability to interpret complex data sets using reporting tools (e.g. Power BI, Tableau).
• Maintain and update databases such as Excel spreadsheets in a timely manner, ensuring data accuracy and integrity.
• Significant experience in the use of People System i.e. Dayforce, reporting tools and document management systems.
• Familiarity with People analytics and reporting.
• Proficient in Microsoft Office (formulas, pivot tables, charts).
• Strong understanding of People processes and employment legislation.
• Experience supporting colleague relations or payroll processes.

About you – General skills

• Able to work independently and have a desire to learn and understand Trust processes to support them in making decisions within a defined parameter.
• Able to spot problems, use good judgement, and choose the right solution based on their knowledge/experience.
• Excellent attention to detail and organisational skills.
• Strong and proficient MS Excel skills and reporting software.
• Ability to handle confidential information with discretion.
• Strong communication and interpersonal skills.
• Able to influence others to change poor practice and process.
• Ability to manage multiple priorities and meet deadlines.

What we offer

Base salary of £27,000 (FTE), a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits including salary sacrifice benefits. Flexible working arrangements are also available.

• Competitive contributory DC Pension scheme arrangement – we will double your contribution to a maximum of 10%.
• 25 days paid holiday (plus paid Bank Holidays), increasing to 30 days after 5 years.
• Home working status with ‘hub’ facilities available should you need the flexibility to work outside of home.
• Free access to specialist counselling on a range of issues, e.g. health, financial, well-being and domestic matters.
• Access to a range of employee benefits including store discounts, boating holiday discounts and holiday purchase scheme.
• 2 days paid volunteering leave per annum, allowing you to volunteer for a local community project etc.
• Free fishing facilities across our canal network.

Location & coverage

Remote working basis with requirement to attend main hub spaces as needed. Hubs include Leeds, Ellesmere Port, Burnley, Newark, Birmingham, Milton Keynes, Gloucester, London.

Seniority level

Not applicable

Employment type

Part-time

Job function

Human Resources

Industries

Civic and Social Organizations