Volunteering Leader in London

Working Hours: 1931.4 annualised hours Monday - Sunday.

Location: Enfield Lock, Ordnance Road, Enfield EN3 6JG.

A Valid UK driving licence (held ideally min 3 years) is essential for this role as you will be expected to drive company liveried vehicles.

We are looking for an organised, proactive, engaging volunteering leader to support the Area Operations Manager. You will provide guidance to a growing number of active volunteers and our in-house team that helps maintain, conserve and improve the environment and heritage of the waterway network for local communities and visitors to enjoy.

This is an exciting opportunity, which offers a great variety of activities and tasks from day to day. You will be the public face of the Trust, working extremely closely with volunteers and with members of the public who visit and use our waterways. Your work will be a combination of day-to-day routine tasks and more exciting and involved project work. You will lead volunteers and the team to enable them to work safely and efficiently and help to foster a safe, secure and vibrant waterway network, where visitors are delighted with their experience. The role includes leading and attending events to publicise the work of the trust, promote our activities and recruit new volunteers.

The post holder will also be required to work an annualised hours system which includes working any 5 days out of 7 including statutory holidays. They will also be part of a 24-hour operational standby team responsible for providing emergency cover for the waterway.

Key Responsibilities:

• Working outside, undertake on-the-job organisation, control and leadership of volunteer groups, volunteer task days, volunteer lock keepers and our in-house team.
• Leading and attending events to publicise the work of the trust, promote our activities and recruit new volunteers.
• Provide relief River locks keeper duties.
• Develop volunteering opportunities on River locks.
• Deliver training to volunteers in accordance with set standards.
• Identify opportunities for volunteers and update records of work and time delivered.
• Ensure all equipment (PPE, plant, materials etc.) are appropriate for the task, in good condition and are used correctly.
• Prepare appropriate safe systems of work, induct volunteers onsite and manage safe delivery.
• Support communication within the team including sharing relevant corporate messages and provide feedback from the volunteers to the Area Operations Manager in order to enhance the planning of works.
• Active involvement in the day-to-day tasks of the team and volunteers e.g. lock keeping, water control, vegetation management, small projects, planned maintenance and also actively assist the Area Operations Manager in the planning of tasks. Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken.
• Delivering pre-planned maintenance of structures and undertaking minor repairs as part of a small team.

About you:

• Experience of working within relevant environment e.g. volunteering, environmental works, customer service operations or maintenance.
• Experience of leading a small team.
• Great organisation and prioritising skills.
• Effective and engaging communication skills.
• Computer literate – with good knowledge of Microsoft Office package.
• UK Driving licence essential.
• You will need to be self-motivated, able to work flexible hours to meet volunteering and business needs and communicate well with customers, volunteers and staff at all levels.

If you have any questions about the role please contact CRT.recruitment@canalrivertrust.org.uk.

We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What we offer:

In addition to your annual salary of £28,470 + £4,000 Inner London Allowance per annum, we also offer a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits, including several salary sacrifice benefits.

Other benefits include:

• 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years.
• Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
• Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
• Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
• Expansive maternity/paternity provisions.
• Progressive access to learning tools and CPD.
• 2 days paid volunteering leave, volunteering for local community project work.