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- Tasks: Manage and progress claims while ensuring accurate documentation and communication.
- Company: Join a supportive legal team in a remote working environment.
- Benefits: Enjoy competitive pension, increasing holiday entitlement, and various employee perks.
- Why this job: Kickstart your career in claims handling with real impact and professional growth.
- Qualifications: Experience in admin, legal, or insurance roles; basic litigation knowledge preferred.
- Other info: Perfect for those eager to learn and thrive in a dynamic, organised setting.
The predicted salary is between 25000 - 30000 £ per year.
Join Our Team: Claims Handler
We are excited to welcome a new Claims Handler to join our Legal Team. This role follows a 37 hours, Monday to Friday working pattern. The vacancy will be offered on a remote working basis, with a requirement to attend our main hub spaces as and when required.
This role supports the effective and timely handling of Public Liability, Employers' Liability and Property Damage claims across the Trust. Working under supervision, the Claims Handler will manage the day-to-day progression of claims, ensuring all matters are accurately recorded, updated and handled in line with agreed processes and governance requirements.
The role holder will:
- Gather information, prepare documentation, maintain clear and complete case files, and liaise with internal colleagues and external partners such as solicitors and loss adjusters.
- Assist the Legal Business Performance & Claims Manager with claims process, procedure and workflow.
- Progress claims by gathering information, preparing documentation and liaising with relevant internal and external parties.
- Draft all relevant documentation and correspondence relating to progression of claims matters.
- Create and maintain files for each claim, ensuring records are complete, accurate and up to date throughout the lifecycle of the matter.
- Update claims databases and systems with key information, including reserves, status changes, outcomes and closure details, in line with agreed data standards.
- Liaise with internal colleagues across the Trust to obtain information required to progress claims, and with external loss adjusters, solicitors and service providers as appropriate.
- Respond to routine claims-related enquiries in a timely, professional and proportionate manner.
- Work in accordance with established claims processes, systems and reporting requirements, escalating issues, risks or improvement opportunities as directed.
- Follow agreed claims handling processes consistently and highlight delays, data issues or process gaps to support effective claims management.
You will bring experience from an administrative, legal, insurance or claims-related role, along with a basic understanding of the litigation process. You are confident working with data, maintaining accurate records and staying organised when managing multiple priorities. Above all, you are keen to learn, supportive of good governance, and motivated to contribute to an efficient and professional claims handling service.
Experience required:
- Experience in an administrative, legal, insurance or claims-related role.
- Knowledge of basic litigation process.
- Ability to work accurately with data and maintain detailed records.
Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits.
Trainee Claims Handler (Immediate Start) in Leeds employer: Canal and River Trust
Contact Detail:
Canal and River Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Claims Handler (Immediate Start) in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual events, and connect with current employees at the Trust. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by practising common questions related to claims handling. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you’ve managed multiple priorities or maintained accurate records in past roles. This will highlight your fit for the Claims Handler position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Trainee Claims Handler (Immediate Start) in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Trainee Claims Handler role. Highlight any relevant experience in administrative, legal, or claims-related roles, and show us how your skills align with the job description.
Show Off Your Organisational Skills: Since this role involves managing multiple claims and maintaining accurate records, give us examples of how you've successfully organised tasks or projects in the past. We love seeing how you keep things on track!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We want to understand your experience and motivation without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Canal and River Trust
✨Know Your Claims Basics
Before the interview, brush up on your knowledge of Public Liability, Employers' Liability, and Property Damage claims. Understanding these concepts will help you answer questions confidently and show that you're ready to dive into the role.
✨Showcase Your Organisational Skills
Since the role involves managing multiple claims and maintaining accurate records, be prepared to discuss how you stay organised. Share specific examples from your past experiences where you successfully managed tasks or projects, highlighting your attention to detail.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle common challenges in claims handling, such as dealing with difficult clients or managing tight deadlines. Practising these scenarios can help you articulate your thought process during the interview.
✨Demonstrate Your Willingness to Learn
The company values candidates who are keen to learn and grow. Be sure to express your enthusiasm for the role and your commitment to understanding the claims process better. Mention any relevant courses or training you've undertaken to show your proactive approach to professional development.