At a Glance
- Tasks: Lead a team to create amazing customer experiences and manage store operations.
- Company: Join Mark’s, a friendly and inclusive retail environment.
- Benefits: Competitive pay, performance incentives, career growth, and product discounts.
- Other info: Diverse workplace with opportunities for personal and professional growth.
- Why this job: Be a role model while helping customers and developing your leadership skills.
- Qualifications: Retail experience and mentoring skills are a must.
The predicted salary is between 22 - 22 £ per hour.
About Us
If you’re friendly, enthusiastic and have a genuine desire to help others, you’ll fit right in at Mark’s!
Job Description
As a PT Shift Leader at Mark’s, you will create great experiences by engaging with customers to ensure they find what they are looking for quickly and easily. You will also draw on your previous retail or leadership skills to be a role model to the team as well as lead the store when needed.
Key Responsibilities
- Deliver exceptional customer experiences to support your team achieve performance targets.
- Provide mentorship, coaching and feedback to the team.
- Manage the operations of the store in the absence of management including key holding tasks, opening, closing responsibilities, etc.
- Ensure store upkeep and cleanliness, including restocking, seasonal changeover, inventory, pricing and signing are accounted for through staff supervision.
Required Skills and Knowledge
- 6+ months of retail experience
- Minimum 6 months experience acting as a mentor or coach
- Strong attention to detail and excellent organizational skills
- Strong communication and interpersonal skills
Experience Level
Intermediate
Compensation
We’re always looking for great talent! In addition to competitive pay, we offer:
- Comprehensive benefits and retirement programs
- Performance incentives
- Other perks to support your well-being
- Career growth opportunities and product discounts
Our typical hiring range is between $18.85 and $22.00 per hour. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.
Hiring Organization
Mark’s
Job Location Requirements
On-location
Mark’s is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. In accordance with the Accessibility for Ontarians with Disabilities Act, if you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
This posting represents an existing vacancy within our organization.
Shift Leader - Cranbrook employer: Canadian Tire Corporation, Limited
At Mark's, we pride ourselves on fostering a dynamic and inclusive work environment where every employee is encouraged to thrive. As a Retail Back of House Associate in Cranbrook, you will benefit from competitive pay, comprehensive benefits, and ample opportunities for career growth, all while being part of a team that values passion and authenticity. Join us to not only fulfil customer orders but also to contribute to a culture that celebrates diversity and supports your well-being.
Contact Details:
Canadian Tire Corporation, Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader - Cranbrook
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Canadian Tire Corporation, Limited, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Shift Leader - Cranbrook
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Canadian Tire Corporation, Limited that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Canadian Tire Corporation, Limited will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Canadian Tire Corporation, Limited and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Canadian Tire Corporation, Limited
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Canadian Tire Corporation, Limited, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Canadian Tire Corporation, Limited!
