At a Glance
- Tasks: Fulfil customer orders, maintain stockroom cleanliness, and assist customers with inquiries.
- Company: Mark's, a brand that inspires Canadians to live authentically.
- Benefits: Competitive pay, comprehensive benefits, performance incentives, and product discounts.
- Other info: Great opportunity for high school students or recent graduates!
- Why this job: Join a dynamic team and grow your career in a supportive environment.
- Qualifications: Strong communication skills and ability to lift up to 50 lbs.
The predicted salary is between 20 - 20 £ per hour.
About Us
At Mark's, we inspire and enable Canadians to live their life with passion, conviction and authenticity. Everything we offer, from industrial and casual apparel, footwear and accessories, is well made, built to last, infused with utility, and uniquely Mark's.
As a Back of House Associate, you are organized, have strong attention to detail, and can adapt to a constantly changing workload. You will ensure that orders are fulfilled while maintaining a clean stockroom and helping our customers.
Key Responsibilities- Ensure customer orders are filled in a timely manner following quality standards
- Ensure all loss prevention and shipping policies are maintained and followed
- Review DOM reports with store management
- Maintain stockroom(s) and shipping receiving area to Mark’s standard
- Assist customers with general inquiries
- Strong communication and interpersonal skills
- Must be able to lift up to 50 lbs
- Able to stand for long periods
- High energy, enthusiastic and a drive to succeed
- 3 to 6 months of experience working as a retail shipper/receiver (Merchandiser, Stock Clerk, etc.) is a nice to have
- High school education or current enrollment in high school
- Entry
We’re always looking for great talent! In addition to competitive pay, we offer:
- Comprehensive benefits and retirement programs
- Performance incentives
- Other perks to support your well-being
- Career growth opportunities and product discounts
Our typical hiring range is between $17.85 and $20.00 per hour. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.
Mark’s is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger.
In accordance with the Accessibility for Ontarians with Disabilities Act, if you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
Retail Back of House Associate - Cranbrook employer: Canadian Tire Corporation, Limited
At Mark's, we pride ourselves on fostering a dynamic and inclusive work environment where every employee is encouraged to thrive. As a Retail Back of House Associate in Cranbrook, you will benefit from competitive pay, comprehensive benefits, and ample opportunities for career growth, all while being part of a team that values passion and authenticity. Join us to not only fulfil customer orders but also to contribute to a culture that celebrates diversity and supports your well-being.
Contact Details:
Canadian Tire Corporation, Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Back of House Associate - Cranbrook
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Canadian Tire Corporation, Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Canadian Tire Corporation, Limited!
We think you need these skills to ace Retail Back of House Associate - Cranbrook
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Canadian Tire Corporation, Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Canadian Tire Corporation, Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Canadian Tire Corporation, Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Canadian Tire Corporation, Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!