Technical Field Service Manager
Technical Field Service Manager

Technical Field Service Manager

Glasgow Full-Time 48000 - 72000 £ / year (est.) No home office possible
C

At a Glance

  • Tasks: Lead a team to maintain and manage battery energy storage systems across the UK.
  • Company: Join e-STORAGE, a subsidiary of Canadian Solar, a leader in renewable energy solutions.
  • Benefits: Enjoy opportunities for travel, hands-on experience, and working with cutting-edge technology.
  • Why this job: Be part of a sustainable future while developing your skills in a dynamic industry.
  • Qualifications: 5+ years in service roles, preferably in renewable energy; valid driver's license required.
  • Other info: Opportunity to work on innovative projects and contribute to clean energy initiatives.

The predicted salary is between 48000 - 72000 £ per year.

Field Service Supervisor e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications. The Company offers its own proprietary LFP battery solution, comprehensive EPC services, and innovative solutions aimed at improving grid operations, integrating clean energy, and contributing to a sustainable future. Currently, the Company operates two fully automated, state-of-the-art manufacturing facilities with an annual production capacity of approaching 20 GWh.

The Field Service Supervisor (UK) will be an integral part of the service team, leading the Snr Service and Service Technicians to successfully complete preventative and corrective maintenance of CSI Energy Storage’s Solbank Storage Power Block (SPB). The individual will also be responsible for fulfilling obligations under Long Term Service Agreements (LTSA’s) for Battery Energy Storage System (BESS) projects. In addition to technical responsibilities, the Field Service Supervisor will play a key role in client management, ensuring RAMS approvals are in place, supporting the SR Service Manager, and liaising with the BESS Planning Coordinators to plan works, schedule outages, and onboard new sites. The successful candidate must be able to travel and complete tasks at various project sites throughout the UK.

  • Experience with BESS or renewable power generation equipment in a service environment is required.
  • Lead and assign tasks to Snr Service and Service Technicians.
  • Provide hands-on support and technical guidance to the team.
  • Coordinate site visits for Snr Service and Service Technicians to complete scheduled tasks.
  • Manage client interactions related to RAMS approvals and service delivery.
  • Work closely with the BESS Planning Coordinators to schedule and plan outages and site work.
  • Support the SR Service Manager and ensure seamless service execution.
  • Facilitate onboarding of new BESS sites, including integration into service operations.
  • Fulfill LTSA obligations for BESS equipment, including:
  • Energy Storage Cabinets (ESCs)
  • Power Conversion Stations (PCS)
  • Ring Main Units (RMUs) / Switchgear
  • Transformers
  • SCADA and networking devices
  • Provide onsite diagnostics, troubleshooting, and hands-on support to maintain equipment and meet availability and capacity guarantees.
  • Supervise subcontractors as required on site.
  • Assist in the development and refinement of standard operating procedures and service processes.
  • Maintain an accurate inventory of spare parts.
  • Deliver client training sessions during service activities when necessary.
  • Adhere to all health and safety regulations and company policies.
  • Carry out additional duties and projects as assigned.
  • Qualified Electrical Technician:

    • Minimum 5 plus years’ relevant work experience in a service environment preferably in renewable energy.
    • Construction Skills Certification Scheme will be beneficial.
    • Previous training and knowledge of inverters.
    • Knowledge of general and national codes, medium voltage power systems and Energy Storage system applications is an asset.
    • Demonstrated proficiency using MS Office Applications (Word, Excel).
    • Previous experience with a CMMS software program preferred.
    • Must possess a valid driver’s license with a clean driving record.
    • Must be able to travel to regional locations as needed.

    Technical Field Service Manager employer: Canadian Solar Inc.

    e-STORAGE, a subsidiary of Canadian Solar, is an exceptional employer that prioritises employee growth and development within the rapidly evolving renewable energy sector. With a strong commitment to sustainability and innovation, our collaborative work culture fosters teamwork and creativity, while our state-of-the-art facilities in the UK provide a dynamic environment for hands-on experience with cutting-edge battery energy storage systems. Join us to be part of a forward-thinking company that not only values your contributions but also offers comprehensive training and career advancement opportunities in a meaningful and impactful industry.
    C

    Contact Detail:

    Canadian Solar Inc. Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Technical Field Service Manager

    ✨Tip Number 1

    Familiarise yourself with the latest trends and technologies in battery energy storage systems. Understanding the specifics of BESS and how they integrate with renewable energy will give you an edge during interviews.

    ✨Tip Number 2

    Network with professionals in the renewable energy sector, especially those involved in field service roles. Attend industry events or join online forums to connect with potential colleagues and learn about their experiences.

    ✨Tip Number 3

    Prepare to discuss your hands-on experience with technical equipment, particularly in a service environment. Be ready to share specific examples of how you've successfully managed client interactions and resolved technical issues.

    ✨Tip Number 4

    Showcase your leadership skills by preparing examples of how you've led teams or projects in the past. Highlight your ability to coordinate tasks and support team members, as this is crucial for the Field Service Supervisor role.

    We think you need these skills to ace Technical Field Service Manager

    Leadership Skills
    Technical Expertise in Battery Energy Storage Systems (BESS)
    Client Management
    Preventative and Corrective Maintenance
    Project Planning and Scheduling
    Hands-on Technical Support
    Troubleshooting and Diagnostics
    Knowledge of RAMS Approvals
    Inventory Management
    Health and Safety Compliance
    Communication Skills
    Team Coordination
    Experience with Renewable Power Generation Equipment
    Proficiency in MS Office Applications
    Familiarity with CMMS Software

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in the renewable energy sector, particularly with battery energy storage systems. Emphasise your technical skills and any leadership roles you've held, as this position requires managing a team.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for renewable energy and how your background aligns with the company's mission. Mention specific experiences that demonstrate your ability to lead teams and manage client interactions effectively.

    Highlight Relevant Qualifications: Clearly list any certifications or qualifications that are pertinent to the role, such as your Electrical Technician certification or any training related to inverters and energy storage systems. This will help you stand out as a qualified candidate.

    Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully diagnosed and resolved technical issues in previous roles. This is crucial for a Field Service Supervisor who will be responsible for onsite diagnostics and troubleshooting.

    How to prepare for a job interview at Canadian Solar Inc.

    ✨Showcase Your Technical Expertise

    Make sure to highlight your experience with battery energy storage systems and renewable power generation equipment. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them.

    ✨Demonstrate Leadership Skills

    As a Field Service Supervisor, you'll be leading a team. Share examples of how you've successfully managed teams in the past, including how you assign tasks, provide support, and ensure seamless service execution.

    ✨Understand Client Management

    Familiarise yourself with client management processes, especially regarding RAMS approvals and service delivery. Be ready to discuss how you would handle client interactions and ensure their needs are met.

    ✨Prepare for Hands-On Scenarios

    Since the role involves onsite diagnostics and troubleshooting, be prepared to answer technical questions or even solve problems on the spot. Brush up on your knowledge of Energy Storage Cabinets, Power Conversion Stations, and other relevant equipment.

    Technical Field Service Manager
    Canadian Solar Inc.
    C
    • Technical Field Service Manager

      Glasgow
      Full-Time
      48000 - 72000 £ / year (est.)

      Application deadline: 2027-05-07

    • C

      Canadian Solar Inc.

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