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- Tasks: Lead a team to maintain and manage battery energy storage systems across the UK.
- Company: Join e-STORAGE, a top player in renewable energy and battery storage solutions.
- Benefits: Enjoy competitive pay, travel opportunities, and a chance to work on innovative projects.
- Why this job: Be part of a sustainable future while developing your skills in a dynamic environment.
- Qualifications: 5+ years in service roles, preferably in renewable energy; valid driver's license required.
- Other info: Hands-on role with opportunities for client interaction and team leadership.
The predicted salary is between 48000 - 72000 £ per year.
e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications. The Company offers its own proprietary LFP battery solution, comprehensive EPC services, and innovative solutions aimed at improving grid operations, integrating clean energy, and contributing to a sustainable future.
The Field Service Supervisor (UK) will be an integral part of the service team, leading the Snr Service and Service Technicians to successfully complete preventative and corrective maintenance of CSI Energy Storage’s Solbank Storage Power Block (SPB). The individual will also be responsible for fulfilling obligations under Long Term Service Agreements (LTSA’s) for Battery Energy Storage System (BESS) projects. In addition to technical responsibilities, the Field Service Supervisor will play a key role in client management, ensuring RAMS approvals are in place, supporting the SR Service Manager, and liaising with the BESS Planning Coordinators to plan works, schedule outages, and onboard new sites. The successful candidate must be able to travel and complete tasks at various project sites throughout the UK.
Experience with BESS or renewable power generation equipment in a service environment is required.
- Lead and assign tasks to Snr Service and Service Technicians
- Provide hands-on support and technical guidance to the team.
- Coordinate site visits for Snr Service and Service Technicians to complete scheduled tasks.
- Manage client interactions related to RAMS approvals and service delivery.
- Work closely with the BESS Planning Coordinators to schedule and plan outages and site work.
- Support the SR Service Manager and ensure seamless service execution.
- Facilitate onboarding of new BESS sites, including integration into service operations.
- Fulfill LTSA obligations for BESS equipment, including:
- Energy Storage Cabinets (ESCs)
- Power Conversion Stations (PCS)
- Ring Main Units (RMUs) / Switchgear
- Transformers
- SCADA and networking devices
Qualified Electrical Technician:
- Minimum 5 plus years’ relevant work experience in a service environment preferably in renewable energy.
- Construction Skills Certification Scheme will be beneficial.
- Previous training and knowledge of inverters.
- Knowledge of general and national codes, medium voltage power systems and Energy Storage system applications is an asset.
- Demonstrated proficiency using MS Office Applications (Word, Excel).
- Previous experience with a CMMS software program preferred.
- Must possess a valid driver’s license with a clean driving record.
- Must be able to travel to regional locations as needed.
Field Support Services Manager employer: Canadian Solar Inc.
Contact Detail:
Canadian Solar Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Support Services Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in battery energy storage systems. Understanding the specifics of BESS and how they integrate with renewable energy will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the renewable energy sector, especially those involved in field service roles. Attend industry events or join online forums to connect with potential colleagues and learn about the company culture at e-STORAGE.
✨Tip Number 3
Prepare to discuss your hands-on experience with maintenance and troubleshooting of energy storage systems. Be ready to provide examples of how you've successfully managed client interactions and coordinated service tasks in previous roles.
✨Tip Number 4
Showcase your leadership skills by highlighting any experience you have in supervising teams or managing projects. The role requires leading technicians, so demonstrating your ability to guide and support a team will be crucial.
We think you need these skills to ace Field Support Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the renewable energy sector, particularly with battery energy storage systems. Emphasise any leadership roles or technical expertise that align with the responsibilities of a Field Support Services Manager.
Craft a Compelling Cover Letter: In your cover letter, express your passion for renewable energy and how your background makes you a perfect fit for the role. Mention specific experiences that demonstrate your ability to manage teams and client interactions effectively.
Highlight Technical Skills: Clearly outline your technical skills related to BESS and renewable power generation equipment. Include any certifications or training that are relevant, such as knowledge of inverters or medium voltage power systems.
Showcase Problem-Solving Abilities: Provide examples in your application of how you've successfully diagnosed and resolved issues in previous roles. This will demonstrate your hands-on support capabilities and readiness to tackle challenges in the field.
How to prepare for a job interview at Canadian Solar Inc.
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of battery energy storage systems and renewable power generation equipment. Be prepared to discuss your hands-on experience and how it relates to the role, especially regarding maintenance and troubleshooting.
✨Demonstrate Leadership Skills
As a Field Support Services Manager, you'll be leading a team. Be ready to share examples of how you've successfully managed teams in the past, assigned tasks, and provided technical guidance. Highlight your ability to coordinate site visits and manage client interactions.
✨Showcase Your Client Management Experience
Client management is key in this role. Prepare to discuss how you've handled client interactions, particularly around service delivery and RAMS approvals. Think of specific instances where you ensured client satisfaction and seamless service execution.
✨Emphasise Safety and Compliance
Health and safety regulations are crucial in this industry. Be ready to talk about your understanding of these regulations and how you've adhered to them in previous roles. Mention any relevant certifications or training that demonstrate your commitment to safety.
