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- Tasks: Engage with clients to manage accounts and enhance their banking experience.
- Company: Join CIBC, a leading financial institution focused on client success.
- Benefits: Enjoy competitive pay, wellbeing support, and recognition programs.
- Why this job: Make a real difference in clients' lives while growing your skills.
- Qualifications: Passion for people, strong communication skills, and a desire to learn.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 11 - 15 £ per hour.
Client engagement: Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Leveraging technology: Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You love to learn. You’re passionate about growing your knowledge. You have a strong sense of curiosity.
- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
We work to recognise you in meaningful, personalised ways including a competitive compensation, a banking benefit, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com.
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.
Client Service Representative [Hourly] in Scarborough employer: Canadian Imperial Bank of Commerce
Contact Detail:
Canadian Imperial Bank of Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Representative [Hourly] in Scarborough
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on CIBC's values and how they align with yours. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your client engagement skills! Think of scenarios where you can demonstrate how you would handle client interactions. Role-playing with a friend can help you feel more confident and prepared for those real-life situations.
✨Tip Number 3
Show off your tech-savviness! Be ready to discuss how you've used technology in previous roles to enhance client experiences. Mention any specific tools or apps you’re familiar with, especially if they relate to banking or customer service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Client Service Representative [Hourly] in Scarborough
Some tips for your application 🫡
Show Your Client-Centric Mindset: When writing your application, make sure to highlight your passion for client engagement. Share examples of how you've gone the extra mile to help clients in previous roles. We want to see that you truly put clients first!
Be a Tech Whiz: Since leveraging technology is key in this role, don’t forget to mention any experience you have with mobile banking applications or other tech tools. Show us how you can help clients manage their banking needs effectively!
Emphasise Your Values: CIBC values trust, teamwork, and accountability, so reflect these in your application. Share stories that demonstrate how you embody these values in your work and interactions with others. We love seeing authenticity!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you into our hiring process. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Canadian Imperial Bank of Commerce
✨Know Your Client Engagement Strategies
Before the interview, think about how you can make client interactions meaningful. Prepare examples of how you've previously connected clients to the right resources or team members. This shows that you understand the importance of client experience and are ready to put clients first.
✨Show Off Your Tech Savvy
Since the role involves leveraging technology, brush up on the mobile banking applications relevant to the company. Be ready to discuss how you can help clients navigate these tools effectively. Demonstrating your tech knowledge will highlight your ability to support clients in managing their banking needs.
✨Emphasise Your People Skills
CIBC values passion for people, so be prepared to share stories that showcase your ability to build relationships. Talk about how you respect diverse perspectives and listen to others. This will illustrate your commitment to teamwork and authenticity.
✨Demonstrate Your Goal Orientation
Think about specific goals you've accomplished in previous roles and how they relate to this position. Discuss what motivates you and how you go the extra mile to achieve results. This will resonate with the company's focus on delivering the best for clients and making a difference.
