Client Service Representative in Gloucester

Client Service Representative in Gloucester

Gloucester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with clients to manage accounts and enhance their banking experience.
  • Company: Join CIBC, a leading financial institution focused on client success.
  • Benefits: Enjoy competitive salary, banking perks, wellness support, and a pension plan.
  • Why this job: Make a real difference in clients' lives while growing your skills.
  • Qualifications: Passion for people, strong communication skills, and a desire to learn.
  • Other info: Inclusive culture with opportunities for personal and professional growth.

The predicted salary is between 28800 - 43200 £ per year.

Client engagement: Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.

Leveraging technology: Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

You’re goal oriented: You’re motivated by accomplishing your goals and delivering your best to make a difference.

You’re passionate about people: You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

You love to learn: You’re passionate about growing your knowledge. You have a strong sense of curiosity.

You engage with your heart and mind: You care about people and respect different perspectives. You listen to and learn from the experiences of others.

Values matter to you: You bring your real self to work and you live our values - trust, teamwork, and accountability.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com.

CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.

Client Service Representative in Gloucester employer: Canadian Imperial Bank of Commerce

CIBC is an exceptional employer that prioritises client engagement and employee growth, fostering a culture of trust, teamwork, and accountability. With competitive salaries, comprehensive benefits, and unique initiatives like Purpose Day for personal development, CIBC creates an inclusive environment where employees can thrive and make a meaningful impact on clients' financial journeys.
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Contact Detail:

Canadian Imperial Bank of Commerce Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Service Representative in Gloucester

✨Tip Number 1

Get to know the company inside out! Research CIBC's values, culture, and recent news. This will help you connect with interviewers and show that you genuinely care about being part of their team.

✨Tip Number 2

Practice your client engagement skills! Role-play scenarios where you help clients manage their accounts or introduce them to tech tools. This will boost your confidence and prepare you for real-life interactions.

✨Tip Number 3

Network like a pro! Reach out to current or former CIBC employees on LinkedIn. Ask them about their experiences and any tips they might have. Plus, it shows you're proactive and genuinely interested in the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the CIBC family and ready to make a difference for our clients.

We think you need these skills to ace Client Service Representative in Gloucester

Client Engagement
Technology Expertise
Mobile Banking Applications
Goal Orientation
Relationship Building
Curiosity
Active Listening
Respect for Diversity
Trust
Teamwork
Accountability
Problem-Solving
Communication Skills
Adaptability

Some tips for your application 🫡

Show Your Client-Centric Mindset: When writing your application, make sure to highlight your passion for putting clients first. Share examples of how you've gone the extra mile in previous roles to enhance client experiences. We want to see that you genuinely care about making a difference!

Be Tech-Savvy: Since leveraging technology is key in this role, don’t forget to mention any relevant tech skills or experiences you have. Whether it’s mobile banking apps or other tools, show us how you can help clients manage their banking needs effectively.

Emphasise Your Team Spirit: CIBC values teamwork, so let your application reflect your ability to collaborate and connect with others. Share stories that demonstrate your respect for diverse perspectives and how you’ve worked with teams to achieve common goals.

Keep It Authentic: We love seeing the real you! Be authentic in your application and let your personality shine through. Talk about your values and how they align with ours—trust, teamwork, and accountability. Remember, we’re looking for someone who fits into our culture!

How to prepare for a job interview at Canadian Imperial Bank of Commerce

✨Know Your Client Engagement Strategies

Before the interview, think about how you can make client interactions meaningful. Prepare examples of how you've previously connected clients with the right solutions and team members. This will show your understanding of the importance of client experience.

✨Show Off Your Tech Savvy

Since the role involves leveraging technology, brush up on the latest mobile banking applications and tools. Be ready to discuss how you can help clients navigate these technologies to enhance their banking experience. Demonstrating your tech expertise will set you apart.

✨Emphasise Your People Skills

CIBC values passion for people, so be prepared to share stories that highlight your ability to build relationships. Talk about how you respect diverse perspectives and listen actively to others. This will showcase your alignment with their values.

✨Demonstrate Your Goal Orientation

Think about specific goals you've achieved in previous roles and how they relate to client service. Be ready to discuss your motivation for delivering results and how you go the extra mile for clients. This will illustrate your commitment to making a difference.

Client Service Representative in Gloucester
Canadian Imperial Bank of Commerce
Location: Gloucester

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