Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help clients with their banking needs and provide tailored solutions.
- Company: Join CIBC, a leading financial institution focused on client success.
- Benefits: Enjoy competitive pay, banking perks, wellness support, and a pension plan.
- Other info: Embrace a culture of growth with opportunities for personal and professional development.
- Why this job: Make a real impact by connecting with clients and helping them achieve their goals.
- Qualifications: Strong problem-solving skills and a passion for helping others.
– **Client engagement -** Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals**.**- **Leveraging technolog****y -** Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.* **You put our clients first.** You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.* **You’re goal oriented.** You’re motivated by accomplishing your goals and delivering your best to make a difference.* **You’re passionate about people.** You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.* **You love to learn.** You’re passionate about growing your knowledge. You have a strong sense of curiosity.* **You engage with your heart and mind.** You care about people and respect different perspectives. You listen to and learn from the experiences of others.* **Values matter to you**. You bring your real self to work and you live our values – trust, teamwork, and accountability.* We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program\*, defined benefit pension plan\*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.* Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.* We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.* CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com* CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.* You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.* We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities – a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us. #J-18808-Ljbffr
Client Service Representative [Hourly] employer: Canadian Imperial Bank of Commerce
Contact Detail:
Canadian Imperial Bank of Commerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Representative [Hourly]
✨Tip Number 1
Get to know the company culture before your interview. Check out CIBC's values and think about how you can demonstrate trust, teamwork, and accountability in your responses. This will show that you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice your problem-solving skills! Think of examples where you've listened to clients, asked the right questions, and found solutions. Being able to share these stories will highlight your ability to put clients first and engage with purpose.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with mobile banking applications and be ready to discuss how you can help clients leverage technology to manage their accounts better. This will set you apart as someone who can truly enhance the client experience.
✨Tip Number 4
Don’t forget to connect with your interviewers! Building rapport is key, so engage with them genuinely and show your passion for helping people. Remember, they want to see your authentic self, so let your personality shine through!
We think you need these skills to ace Client Service Representative [Hourly]
Some tips for your application 🫡
Show Your Problem-Solving Skills: When writing your application, highlight your ability to listen and empathise with clients. Share examples of how you've tackled challenges in the past, showing that you can take ownership and collaborate with others to find solutions.
Be a Tech Whiz: Since we value technology expertise, mention any experience you have with mobile banking applications or similar tech. Let us know how you've helped others navigate these tools, as this shows you're ready to engage clients effectively.
Focus on Client Engagement: Make sure to emphasise your passion for building relationships. Talk about how you’ve made client interactions meaningful in previous roles, and how you connect people to the right resources to help them achieve their goals.
Let Your Values Shine: We care about values like trust, teamwork, and accountability. In your application, share how these values resonate with you and how you've demonstrated them in your work. This will show us that you’re a great fit for our culture!
How to prepare for a job interview at Canadian Imperial Bank of Commerce
✨Understand the Client's Perspective
Before your interview, think about how you would approach a client issue. Practise active listening and empathy, as these are key in problem-solving. Be ready to share examples of how you've put yourself in someone else's shoes to find solutions.
✨Show Off Your Tech Savvy
Familiarise yourself with the latest banking technologies and mobile applications. During the interview, highlight any experience you have with tech tools that enhance client engagement. This will show that you're not just a people person but also a tech expert!
✨Engage with Authenticity
Prepare to discuss how you build trust and relationships with clients. Think of specific instances where you went the extra mile for someone. Authenticity is key, so be genuine in your responses and let your passion for helping others shine through.
✨Emphasise Your Growth Mindset
CIBC values learning and development, so come prepared to talk about how you’ve pursued personal growth. Share any courses, workshops, or experiences that have helped you expand your knowledge and skills, and express your enthusiasm for continuous learning.