At a Glance
- Tasks: Achieve sales targets, create a positive store vibe, and enhance customer experiences.
- Company: Join Canada Goose, an iconic brand with a mission to empower exploration.
- Benefits: Competitive rewards, career growth opportunities, and support for your well-being.
- Other info: Dynamic team environment with recognition programs and volunteer opportunities.
- Why this job: Be part of a community that values nature and supports meaningful work.
- Qualifications: 2 years of customer service experience, preferably in luxury retail.
The predicted salary is between 11.7 - 14.3 £ per hour.
- Address: 244 Regent St London, London, City of W1B 3BR United Kingdom
- Job
Title: Retail Sales Associate (part-time) Canada Goose isn't like anything else.
We've built something great, something special - an iconic brand with an inspirational and authentic story.
At the heart of it is our promise to empower true exploration of all kinds.
At Canada Goose, you're part of a movement that belongs to something bigger.
One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam.
We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.
Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.
Position Overview
- Achieve or exceed personal sales targets and productivity standards
- Build a positive store environment through effective communication, collaboration and partnership with the management team
- Attend and participate in all store meetings, events and product knowledge sessions
- Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.
- Contribute to the store's Units per Transaction (UPT) by introducing new, underperforming and strategic categories
- Develop, maintain and drive personal customer relationship management (CRM) through clienteling and after sale customer engagement
- Leverage in store elements to provide a memorable customer experience and promote repeat purchase
- Follow all store operating procedures to minimize store shrink
- Handle all Point of sale (POS) transactions in compliance with company standards
- Support in the overall upkeep of physical store maintenance and standards
- Maintain Visual Merchandise directives
Let's Talk About You
- Minimum 2 years of customer service experience, preferably in the apparel retail industry
- Proven record of successful sales performance
- Previous experience working with affluent and luxury brands in high traffic locations
- Strong time management and multi tasking skills
- Ability to work efficiently in a fast-paced and team orientated environment
- Good understanding of CRM tools/processes
- Excellent communication and social skills
- Basic skills in Microsoft Office, specifically, Word and Excel
- Bonus points for proficiency in another language
What's in it For You?
- A company built on Canadian roots and heritage
- Your work is recognized with a comprehensive and competitive Total Rewards Program
- Opportunities for career growth through numerous internal and external programs
- Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
- Be a part of CG Gives . Donation matching and paid volunteer time to help the organizations you care about
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- Inspiring leaders and colleagues who will lift you up and help you grow
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview, please e-mail us at: HR@canadagoose. com.
#J-18808-Ljbffr
Retail Sales Associate (part-time) employer: canadagoose
At Canada Goose, we pride ourselves on being an exceptional employer that values our employees' growth and development. Working in our London store offers a vibrant work culture where teamwork and communication thrive, alongside opportunities for career advancement in the luxury retail sector. With a focus on delivering outstanding customer experiences, we provide comprehensive training and support to ensure you excel in your role while enjoying the unique benefits of being part of a prestigious brand.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Associate (part-time)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including canadagoose, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Sales Associate (part-time)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like canadagoose that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at canadagoose will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about canadagoose and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at canadagoose
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at canadagoose, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at canadagoose!
