Manager, Communications in London

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Toronto, Winnipeg.

Position Overview

Reporting to the AVP, Communications, you’ll manage enterprise-wide communications that have direct impact on employee experience. Your primary role will be to develop and execute internal communications for national audiences as well as wide-ranging communications supporting our executives.

Your understanding of industry trends in communications, particularly related to employee/customer experience, are complemented by outstanding skills in relationship management, planning and content development that will support and strengthen our high-performing team.

In this fast paced and complex environment, you’re empowered to make a difference as a dedicated leader, collaborative team member and skilled communicator, focused on driving results that support development of a high-impact, growth culture.

What you will do:

• You will be an active contributor on our Communications team, collaborating with peers and the Assistant Vice-President in the delivery of consistent strategic communications aligned to our employee experience and executive communications goals.
• Develop communication strategies and plans for specific programs/initiatives, using a forward-thinking, holistic approach to anticipate potential issues and develop contingency plans.
• Present strategic solutions to business partners to illustrate concepts and gain feedback; anticipate potential issues and proactively address them.
• Forge strong relationships with the broader Communication leadership team as well as leaders within business partner teams you support to ensure delivery of consistent and clear communications across the company.
• Lead the delivery of strategic and tactical communication with guidance and support from a big picture perspective aligned with business strategy and our company brand.
• Explore new ideas, methodologies, and alternative ways to reach outcomes as part of our broader team.
• Support team efforts to address problems and recommend solutions.
• Collaborate with other Communications team members on creative solutions to meet project goals and schedules.
• Collaborate with cross-functional team members to ensure consistent messages, positioning, timing and language for various internal and external audiences.
• Manage projects to deliver on communication plans and timelines.

What you will bring:

• Completion of a post-secondary degree relating to communications, and at least 5 years of related experience; a combination of education and work experience will also be considered.
• Strong collaboration and relationship-building skills and ability to work well with a national team in different locations.
• Outstanding communications planning and writing skills, demonstrating high creativity and proficiency employing a broad range of communications tactics – from presentation tools such as PPT to interactive email, video, infographics, social media and evolving digital platforms.
• Experience leading, managing and coaching the development of team members.
• Demonstrated comfort with ambiguity and flexibility to adapt to a changing environment.
• Demonstrated relationship management skills at senior levels of the organization.
• Forward thinking, a problem-solver with project management skills and the ability to execute strategic plans.
• Ability to effectively manage and deliver multiple projects in a quality and timely manner, and under pressure.
• Demonstrated attention to detail and a sense of urgency.
• Ability to handle sensitive/confidential information appropriately.

What we offer:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.