At a Glance
- Tasks: Guide tech solutions and support cloud transformation for businesses.
- Company: Join Canada Life, a trusted leader in improving Canadians' well-being.
- Benefits: Competitive salary, health benefits, education reimbursement, and flexible work options.
- Other info: Dynamic team culture with opportunities for growth and community involvement.
- Why this job: Be a change agent in tech, making a real impact on business transformation.
- Qualifications: 5+ years in systems analysis, cloud tech experience, and a passion for innovation.
As part of the Infrastructure and Operations Demand Management team, this role supports the assessment and analysis of requests for cloud consulting, technology infrastructure, application hosting, and technology service acquisition. The Business Systems Consultant helps guide solution decisions, supports business partners through the technology delivery process, and helps navigate governance within a modern operating environment. Acting as a trusted advisor, this role partners with the business as it evolves its technology footprint and advances its transformation to cloud and SaaS delivery models.
What you will do:
- Consulting & Advisory: Acts as a trusted advisor to internal clients by proactively building relationships with the business, colleagues and external stakeholders to understand business as-is state and roadmap. Uses industry consulting methodologies to understand business requests/expected outcomes to translate and document them into requirements, prototypes and/or technical solutions. Works with cloud architects to develop modern architectures using cloud native components. Evaluates current business problems and provides advice on the applicability and usability of alternative technology products or solutions. Leads conversations in ambiguous situations and influences discussions to guide clients to made decisions/ come to resolution on outstanding items/ issues. Facilitates discussions across business, architecture, engineering, security, operations, and vendor teams to align on solution direction and resolve blockers. Ensures requests are appropriately scoped, documented, prioritized, and transitioned into fulfillment teams. Works with businesses to identify prioritization conflicts and proposes alternative solutions or options. Provide inputs in promoting and implementing best-practice solutions for business processes and product capabilities.
- Technical Collaboration & Execution: Leads the end-to-end intake, assessment, and governance process for cloud, infrastructure, SaaS, and technology service requests. Ensures requests move smoothly through the assessment process into fulfillment with high quality outputs. Contributes to the overall analysis, scoping, estimating and planning for technology requests. Rationalizes and documents technology requirements that would match with proposed products/ services to address stakeholder needs. Maintains and enhances the technology service catalogue, service onboarding processes, and supporting documentation. Partners with product and platform teams to onboard new technology services and establish operational support models. Conducts primary financial analysis of proposed solutions/architectures for comparison of alternatives. Identifies opportunities for new solutions to old problems and develops business cases to support changes in the environment.
- Transformation & Continuous Improvement: Acts as a change agent by actively promoting the review and implementation of new technologies, methods, practices and tools to evolve I&O Engineering’s product and service offerings. Ensures requests are appropriately scoped, documented, prioritized, and transitioned into fulfillment teams. Proactively seeks out and recommends process, automation, and system opportunities to reduce manual effort/time and decrease implementation time. Develops the process and artifact standards to ensure consistent delivery of Intake and Assessment outputs. Fosters a collegial atmosphere by sharing knowledge and experience with members of the team to upskill and guide them on better ways of doing things. Pro-actively acquires new knowledge through online learning/training, knowledge transfers, research and/or external use community to apply innovative thinking to solve problems. Applies a high level of detail to work and consistently looks for ways to improve the quality of a product.
What you bring:
- Minimum of 5 years of relevant experience as a systems analyst
- Experience with cloud technologies and platforms (Azure, GCP, AWS)
- Experience working in an Agile/Product Model organization
- Scrum/Agile certifications an asset
- Experience working in financial industry / insurance is an asset
- Ability to lead and collaborate a diverse team of engineers, architects and analysts
- Comfortable working with ambiguity and taking initiative
- Positive, optimistic attitude - solution oriented focused on improvement
- A change agent, embraces and promotes change - is excited about adapting new tools and processes
- Passionate about technology, the user experience and the business, loves to learn and pass on learning to others and champions new ideas
- Demonstrated high level of personal ownership, collaborative team work, wholistic value-centric perspective, work adaptability and innovation
- Ability to work under pressure, working on multiple projects simultaneously and juggling priorities
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg or remote.
The base salary for this position is between $110,000 - $135,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
What we offer:
- Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
- Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
- Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
- Financial Security: Company-matching pension plan, share ownership program and additional investment options.
- Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
- Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies. Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
IT Business Systems Consultant in London employer: Canada Life
Canada Life is an exceptional employer that prioritises the well-being and growth of its employees, offering robust career development opportunities and access to industry-leading learning programs. With a strong emphasis on community and collaboration, employees enjoy a supportive work culture enriched by Employee Resource Groups and social events, all while benefiting from flexible health plans and a commitment to work-life balance. Located in vibrant cities like Toronto, London, and Winnipeg, or even remotely, Canada Life fosters an environment where innovation thrives and every team member can contribute to meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land IT Business Systems Consultant in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Canada Life values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Canada Life might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Canada Life!
✨Direct Apply to Canada Life
Let's not forget to apply directly through the Canada Life website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Business Systems Consultant in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Canada Life.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Canada Life. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Canada Life
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
