At a Glance
- Tasks: Lead engineering and support for Secure Print services, ensuring security and reliability.
- Company: Join Canada Life, a trusted company improving the well-being of Canadians.
- Benefits: Competitive salary, health benefits, education reimbursement, and community involvement support.
- Other info: Flexible work locations and a commitment to employee development.
- Why this job: Make a real impact in a dynamic environment with opportunities for growth.
- Qualifications: 5-8 years in enterprise technologies and strong problem-solving skills required.
The predicted salary is between 63000 - 77000 £ per year.
The Engineering Specialist, Secure Print & Document Services provides technical leadership, engineering support, operational governance, and continual improvement for Canada Life’s enterprise print services and Secure Print platform. Working within End User Technology, the role owns the design, implementation, support model, vendor coordination, and service maturity of Secure Print and related document services, ensuring they remain secure, reliable, compliant, and aligned to business needs.
What you will do
- Secure Print Platform Engineering: Lead engineering, configuration, testing, upgrades, and technical standards for Secure Print platforms, print infrastructure, authentication, secure release, queues, servers, SaaS integrations, and supporting services.
- Service Ownership Support: Support lifecycle management, service roadmaps, operational procedures, service health monitoring, user experience improvements, budget input, and alignment to End User Technology standards.
- Security, Risk & Compliance: Maintain security controls, access and authentication standards, encryption and secure transmission requirements, audit evidence, compliance documentation, and remediation support for print-related risks and findings.
- Operational Excellence: Provide Level 3 support, lead root cause analysis, support incident/problem/change processes, monitor service performance, contribute to major incident response, and improve automation and operational readiness.
- Vendor Coordination: Coordinate vendors and support partners, manage escalations, participate in service reviews, track commitments, support evaluations, and contribute to contract or licensing reviews as required.
- Project Delivery: Lead technical workstreams, deployment planning, implementation support, migration activities, and delivery of assigned Secure Print and document services roadmap initiatives.
- Accessibility & Document Services: Support accessible document technologies, document modernization, digital-first workplace strategies, and standards that improve usability and accessibility.
- Documentation & Governance: Maintain technical standards, architecture diagrams, runbooks, troubleshooting guides, support models, governance evidence, and audit-ready documentation.
What you will bring
- 5–8 years of experience supporting enterprise technologies, print infrastructure, workplace technology services, operational support, service management, vendor coordination, troubleshooting, and technical communication.
- Preferred experience includes Secure Print platforms, enterprise print management, Microsoft 365/Azure, Active Directory and identity management, ITIL, audit/compliance support, accessibility, or document management.
Key Competencies: Technical leadership; service ownership; problem solving; operational excellence; collaboration; clear communication; continuous improvement.
Success Measures: Service availability, reduced incidents, audit/compliance outcomes, adoption and customer experience, roadmap delivery, vendor performance, documentation completeness, operational readiness, and improved print service efficiency.
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Toronto, Winnipeg.
What we offer:
- Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
- Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
- Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
- Financial Security: Company-matching pension plan, share ownership program and additional investment options.
- Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
- Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.
Devops Engineering Specialist, Secure Print & Document Services in London employer: Canada Life
Canada Life UK is an exceptional employer that prioritises the well-being and growth of its employees, offering a modern and agile work environment in vibrant locations like Bristol, London, and Watford. With a strong focus on building better futures, the company fosters a welcoming culture and provides ample opportunities for professional development, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Devops Engineering Specialist, Secure Print & Document Services in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Canada Life or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Canada Life.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Canada Life.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Canada Life that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Devops Engineering Specialist, Secure Print & Document Services in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Canada Life.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Canada Life and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Canada Life
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Canada Life uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
