At a Glance
- Tasks: Assist in digital document distribution and support wealth management teams.
- Company: Join Canada Life, a trusted leader in financial well-being.
- Benefits: Competitive salary, health benefits, career development, and community involvement.
- Other info: Dynamic workplace with opportunities for career advancement and community connection.
- Why this job: Make a real impact while growing your skills in a supportive environment.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office; bilingual is a plus.
The predicted salary is between 36900 - 49800 £ per year.
Temporary Full Time - We are looking for a Client Service Assistant. This position requires full-time, in office attendance at our RAM Centre in London, Ontario. The position will be responsible for the timely digital distribution of documents, cheques and emails to the Savings, Retirement Income, and Quadrus team members. The successful candidate will work closely with other teams within Wealth Management.
What you will do:
- Triage incoming mail and faxes for the wealth teams within time standards
- Work closely with other admin areas regarding inter-team paperwork
- Assist with non-financial processing when required, while meeting service standard deadlines
- Participate in team meetings to discuss efficiencies and work on improving processes
- Provide support for small projects, as required
- Monitor and manage the team shared email boxes
- Responsible for workflow distribution on new imaging system (enhanced computer skills are necessary)
What you will bring:
- Excellent organizational skills
- Analytical and detail oriented
- On Base (imaging system) experience an asset
- Working knowledge of Microsoft office products
- Excellent written and verbal communication skills
- Good interpersonal and team building skills
- Demonstrated organizational and time management skills to manage multiple tasks and deadlines
- Able to adapt quickly to changing priorities
- Bilingual (French and English) an asset
- Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment.
The base salary for this position is between $36,900 - $49,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
What we offer:
- Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
- Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
- Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
- Financial Security: Company-matching pension plan, share ownership program and additional investment options.
- Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
- Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
Client Service Assistant (6 Month Contract) in London employer: Canada Life
Canada Life is an exceptional employer that prioritises the well-being and growth of its employees. Located in London, Ontario, the company offers a supportive work culture with ample opportunities for career advancement, comprehensive health benefits, and a strong emphasis on community involvement. Employees enjoy a range of rewards and recognition programs, making it a fulfilling place to work for those seeking meaningful and impactful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Assistant (6 Month Contract) in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Canada Life's values and mission. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. This will boost your confidence and help you articulate your skills and experiences clearly.
✨Tip Number 3
Show off your organisational skills! During the interview, share specific examples of how you've managed multiple tasks or deadlines in the past. This will demonstrate that you can handle the fast-paced environment at Canada Life.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Client Service Assistant (6 Month Contract) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Service Assistant role. Highlight your organisational skills and any relevant experience with digital document distribution, as these are key for this position.
Show Off Your Communication Skills:Since excellent written and verbal communication is a must, use your application to demonstrate these skills. Keep your language clear and concise, and make sure to proofread for any errors before hitting send!
Highlight Teamwork Experience:This role involves working closely with various teams, so don’t forget to mention any past experiences where you collaborated effectively. We love seeing candidates who can work well in a team environment!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Canada Life
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Client Service Assistant. Familiarise yourself with tasks like triaging incoming mail and managing shared email boxes. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or deadlines. Be ready to discuss how you prioritise work and ensure timely completion, as this will resonate well with the interviewers.
✨Brush Up on Your Tech Skills
The job mentions the need for enhanced computer skills, particularly with imaging systems like On Base. If you have experience with similar software, be sure to highlight it. If not, consider doing a bit of research or even a quick tutorial to familiarise yourself with the basics before the interview.
✨Communicate Clearly and Confidently
As the role involves working closely with teams and communicating effectively, practice articulating your thoughts clearly. Prepare to answer questions about your communication style and provide examples of how you've successfully collaborated with others in the past. This will showcase your interpersonal skills and team spirit.
