Business Systems Consultant, Wealth Technology in London

The Wealth Technology team within Application Delivery, Canada and Lifeco is seeking a Senior Business Consultant. This role is a match for you if you are passionate about Wealth and working with business and technology teams to innovate, define, and deliver high quality technology solutions.

In this role you will act as a trusted advisor to internal clients by proactively building relationships with business, technology, and external stakeholders. You will work closely with members of the Individual Wealth business and technology teams, using standardized business analysis and development processes based on industry best practices. Continuous learning and knowledge transfer is extremely important to the success of this team.

At our company, the customer is at the center of what we do. The Wealth Technology team is looking for innovative and collaborative candidates that exemplify this and can demonstrate it in their work. We care about the financial, physical, and mental well-being of our customers and our staff.

What You Will Do:

• Customer Relationship Management: Nurture relationships and collaboration
• Act as a trusted advisor and thought leader by proactively building relationships to understand the business’ current state, short and long-term priorities, ensuring open and ongoing communication to proactively address any issues
• Evaluate current business problems and provide advice on the applicability and usability of alternative technology products or solutions
• Lead conversations in ambiguous situations and influence discussions to guide partners
• Partner with business and technology partners and preferred vendors to understand product roadmaps and recommend new solutions and ideas to drive both customer and business outcomes
• Ensure leaders and team members cut through siloes to work together towards common goals

Direct People Leadership: Model our culture and values

• Embody our employee promise: to inspire, value and empower our talent
• Provide clarity around roles and responsibilities, priorities and invest in talent career development
• Build a strong and empowered team to meet and exceed goals around delivery, adoption and support of technology services, while ensuring execution excellence and team engagement
• Contribute to team, financial, and workforce planning
• Lead and adapt to change; be an advocate for change and help minimize ambiguity for teams through change
• Proactively acquire new knowledge through online learning/training, knowledge transfers, research and/or external user community to apply innovative thinking to solve problems

Technology Delivery, Adoption, Support

• Use industry consulting methodologies to understand business requests/expected outcomes to translate and document them into requirements, prototypes and/or technical solutions
• Consult with architects, business leaders, peers, and vendors on the best strategy, options, and technology roadmaps to meet client and business objectives
• Directly collaborate with business stakeholders to prioritize incoming portfolio components
• Support delivery execution of business technology projects and large work packages
• Apply a high level of detail to work and consistently look for ways to improve the quality of a product
• Be actively plugged into external product communities, user groups; conduct research to develop knowledge and bring forward best practices and research ways to maximize business value for technical solutions

What you will bring:

• Minimum of 7 years of relevant experience in a technology delivery environment.
• University degree or certification in computer science.
• Ideal candidate has experience working with wealth businesses and systems and maintains a strong knowledge of wealth products in the Canadian market.
• Ability to rapidly acquire new knowledge and skills and apply creative thinking to solve problems while understanding the organization’s vision, purpose, and values.
• Demonstrated ability to analyze information and make good decisions or recommendations in ambiguous or difficult situations.
• Strong entrepreneurial skills with a bias to deliver business outcomes, forge strong business partnerships, and effectively manage risk and scope change as an opportunity to deliver greater value.
• Passionate about technology, user experience and business, loves to learn and pass on learning to others, and champions new ideas.
• Demonstrated ability to impact and influence, and to challenge when necessary.
• Demonstrated experience leading people and teams in complex technology and business delivery environments with a variety of systems.
• Strong communication skills, including communicating with senior leadership, peers, business partners, vendors and customers.

The base salary for this position is between 102,000 - $152,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life. We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values every day: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.