Canada Life UK is seeking a Customer Service Representative to handle inbound calls and customer queries related to insurance policies, delivering accurate information within service levels. You will respond to emails and web enquiries with clarity and professionalism while using active listening to understand needs and vulnerabilities.
The role supports team training and continuous improvement while maintaining policy compliance.
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Senior Customer Service Specialist – Financial Services in Douglas employer: Canada Life
Canada Life is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to career development, flexible health benefits, and a supportive work culture, employees are encouraged to thrive in their roles while contributing to the community. The bilingual Customer Service Representative role offers a structured environment where you can make a meaningful impact by assisting clients with empathy and professionalism.
