Canada Life UK is seeking a Contract & Performance Manager to oversee governance of outsourced operations, contract baseline, and performance reporting. You will challenge supplier performance, validate billing, and support change control with practical insight into service delivery.
Working with Operations, Finance, Procurement, Risk & Controls and IT, you will ensure compliance, value for money, and timely governance of emerging risks, while maintaining clear separation between supplier
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Contract & Performance Lead – Outsourced Services employer: Canada Life
Canada Life is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to career development, flexible health benefits, and a supportive work culture, employees are encouraged to thrive in their roles while contributing to the community. The bilingual Customer Service Representative role offers a structured environment where you can make a meaningful impact by assisting clients with empathy and professionalism.
