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For Companies At a Glance
- Tasks: Perform reconciliations and manage the Blackline system for accurate financial operations.
- Company: Join Canada Life UK, a leader in financial services with ÂŁ35bn assets under management.
- Benefits: Enjoy a competitive salary, generous pension, private medical insurance, and flexible working options.
- Why this job: Be part of a culture that values curiosity, teamwork, and continuous improvement while making a real impact.
- Qualifications: 5 GCSEs A-C including Maths and English; experience with financial systems is a plus.
- Other info: Flexible working arrangements available to support your work-life balance.
The predicted salary is between 42000 - 84000 ÂŁ per year.
Senior Fund Administrator – Canada Life Ltd
Location: Potters Bar, England, United Kingdom
12 Month Fixed‑Term Contract Opportunity
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Description
Part of our parent company Great‑West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. We are transforming to create a more customer‑focused business by providing expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third‑party customers.
Job Summary
- Working within the Investment Operations area of the European Investment Financial Services which provides professional Investment Services to multiple clients in respect to Assets Under Administration.
- The primary purpose of this role is to contribute to the above objective by supporting an Investment Supervisor and assisting in the oversight of their Operational Team as required to provide consistent professional quality services to clients in line with benchmarks per service level agreements, internal policies and external regulations.
- Services provided include Asset Servicing functions, Valuation, settlement, Unit Pricing, Investment systems support etc. Success in the job will be evidenced by contributions to day‑to‑day operational performance and KPI’s (eg. Timely Publication of Unit Prices, minimal business errors / Losses etc) as well as contributions to Continuous Process Improvement. The results of the team are measured using a Balanced Scorecard and individual objectives and performance are captured in a Personal Development Plan.
- This role should ensure the Investment Supervisor of the team is not required to perform day‑to‑day operational tasks and instead is able to focus on Supervisor Level Duties.
What You’ll Do
- Assist in the oversight of the daily operation of the team by co‑ordinating and reviewing daily investment operational tasks/key controls as required to deliver consistent quality services in line with benchmarks as per Service Level Agreements.
- Help to develop and maintain effective training programme (eg. procedure notes, workshops, induction programmes) and provide training to others within the team.
- Monitor and report on the effectiveness and efficiency of the overall process. Implement continuous process improvements & contribute to projects to meet customer needs and company objectives. Ensure controls are maintained and documentation kept up to date in line with internal and external policy/requirements (eg. ICOFR).
- Prepare KPI – help produce, implement and report key performance indicators to measure the effectiveness of the team and ensure service standards are met.
- Perform daily investment operational tasks as required to deliver consistent quality services in line with benchmarks as per Service Level Agreements (10%).
- Contribute to departmental objectives, providing leadership and promoting a positive working environment.
- Pro‑actively prevent, identify, and resolve issues and errors (including assisting other team members with problem solving and issue management) in a timely manner reporting and escalating issues and risks as appropriate.
Who You Are
- 3 years relevant experience.
- Basic accounting knowledge.
- Accuracy and attention to detail.
- Excellent communication skills.
- Excellent customer‑service ethic.
- Team working / motivating.
- Good problem‑solving & issue‑management skills.
- Able to effectively train team members at levels.
- Excellent system skills.Managing tasks to meet deadlines.
- Able to discuss detailed and technical issues with senior investment personnel with confidence.
- Solidly numerate.
- Ability to work collaboratively and adjust to fluctuating work volumes (including delegation when required).
- Ability to work independently, be proactive using initiative and demonstrate commitment to getting the job done and take personal responsibility.
Benefits of Working At Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How We Work At Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and Inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus. “At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all.” Nick Harding, Chief People Officer, Canada Life UK
Flexible Working
We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part‑time, for any of our roles should this be a requirement for you.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Finance and Sales
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Senior Fund Administrator employer: Canada Life UK
Contact Detail:
Canada Life UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Fund Administrator
✨Tip Number 1
Familiarise yourself with the Blackline system, as this role requires local administration of it. If you have experience with similar systems, be ready to discuss how you can apply that knowledge to optimise processes at Canada Life.
✨Tip Number 2
Highlight your experience with regulatory reconciliations and any exposure to CASS knowledge. Be prepared to share specific examples of how you've ensured compliance in previous roles, as this will demonstrate your attention to detail.
✨Tip Number 3
Showcase your ability to manage complex processes under pressure. Think of instances where you've successfully met tight deadlines while maintaining accuracy, as this is crucial for the Senior Fund Administrator position.
✨Tip Number 4
Emphasise your collaborative skills and adaptability. Prepare to discuss how you've worked with diverse teams to implement change projects, as this aligns with the culture at Canada Life and their focus on continuous improvement.
We think you need these skills to ace Senior Fund Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Senior Fund Administrator role. Emphasise your attention to detail, communication skills, and any experience with reconciliation processes or systems like Blackline.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage complex processes and contribute to change projects, as these are key aspects of the job.
Highlight Relevant Qualifications: Clearly list your qualifications, especially those related to finance and investment operations. If you have CISI or ACCA qualifications, make sure they stand out, as they are highly regarded for this position.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've successfully identified issues and implemented solutions in previous roles. This will demonstrate your proactive approach and ability to contribute to continuous improvement initiatives.
How to prepare for a job interview at Canada Life UK
✨Showcase Your Attention to Detail
Given the role's focus on reconciliations and regulatory compliance, it's crucial to demonstrate your meticulousness. Prepare examples from your past experiences where your attention to detail made a significant impact, especially in high-pressure situations.
✨Familiarise Yourself with Blackline Systems
As the role involves local administration of the Blackline system, make sure you understand its functionalities. If you have prior experience, be ready to discuss specific tasks you've handled, such as user creation or troubleshooting, to show your capability.
✨Communicate Effectively
Strong communication skills are essential for liaising with various stakeholders. Practice articulating your thoughts clearly and concisely, and prepare to discuss how you've successfully collaborated with teams in the past.
✨Demonstrate Adaptability and Problem-Solving Skills
The ability to adapt to changing circumstances and solve problems is key in this role. Think of instances where you've had to adjust quickly to new challenges or contribute to change projects, and be prepared to share these stories during your interview.
