At a Glance
- Tasks: Provide medical insights and support for claims assessments in Group Protection health policies.
- Company: Join Canada Life UK, a modern and agile organisation focused on building better futures.
- Benefits: Enjoy competitive salary, generous pension, private medical insurance, and flexible working options.
- Other info: Be part of a diverse team committed to personal and professional development.
- Why this job: Make a real difference by helping employees return to work safely and effectively.
- Qualifications: Qualified healthcare professional with knowledge of rehabilitation and relevant legislation.
The predicted salary is between 24000 - 36000 € per year.
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Summary
To provide medical insight and assessment to members' health to assist the claims assessors in reaching outcome decisions for Group Protection health Policy claims (namely group income protection policies). For Income Protection policies, to determine and develop vocational rehabilitation plans that successfully deliver Early Intervention and Rehabilitation Services to employees and employers, ensuring safe return to work at the earliest opportunity. Work with employers to educate them on the benefits of early intervention support for employees, including how to proactively manage health concerns, and how to reduce the risk of submitting invalid claims.
What You'll Do
- Provide clinical guidance and support to the claims assessors regarding the assessment and management of claims.
- Hold discussions and conduct interviews with members and employers to ascertain the detailed biopsychosocial factors pertaining to the employee's health.
- Document comprehensive objective reports to clearly communicate accurate medical/vocational opinion to the business to enable accurate claim decisions against policy terms and conditions.
- For Income Protection Policies, establish and monitor rehabilitation programmes to achieve successful return to work activity including liaising with relevant external medical professionals.
- Provide specialist vocational guidance and support including recommendations on reasonable adjustments to both employers and claims assessors to achieve a successful absence resolution within the terms of the group Income Protection policy.
- Ensure liability is limited to the time required for the claimant to safely return to work.
- Train, mentor and develop internal and external customers on the benefits of early intervention and rehabilitation.
- Acquire and apply a detailed knowledge of Group Claims/underwriting Strategy/Philosophy and of Group products.
Who You Are
- Knowledge of principles, methods and procedures for diagnosis, treatment and rehabilitation of physical and mental conditions in order to provide accurate/appropriate information in relation to all claim/underwriting management activity including rehabilitation initiatives.
- Demonstrate and apply a detailed knowledge of relevant legislation including the Equality Act 2010, Health & Safety at Work Act 1974 and all available National Institute for Health & Care Excellence Guidelines.
- Communication - demonstrates active listening with an ability to identify verbal/non-verbal cues and act appropriately whilst displaying a non-judgemental attitude; able to clearly express ideas and opinions both verbally and written.
- Influencing - able to express views and ideas to relevant parties both verbally and written in order to promote access to relevant support services, overcome return to work barriers and manage absence appropriately.
- Interpersonal Skills - able to conduct detailed medical/vocational interviews with claimants and subsequently liaise with employers and other relevant parties to manage current absence and when appropriate facilitate a successful return to work outcome.
- Customer Service - able to develop constructive and cooperative working relationships with employees and employers to understand current absence and identify appropriate return to work pathways.
- Analytical skills - able to evaluate biopsychosocial information in order to provide detailed analysis and documentation of current health and where relevant future return to work capability in support of the assessors' decisions against policy terms and conditions.
- Problem Solving - able to successfully identify and present viable solutions to overcome return to work barriers.
- Decision making - able to develop detailed return to work plans to support and achieve successful return to work outcomes.
- Organise, plan and prioritise work in order to achieve successful service delivery.
Qualifications
- A qualified health care professional and where applicable be registered and/or accredited with the relevant professional body (Desirable).
- Some relevant background and recent experience of working in the field of vocational rehabilitation within the insurance industry (Desirable).
Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus. At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all.
We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Part Time Pensions Consultant in Newport employer: Canada Life UK
Canada Life UK is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary and comprehensive benefits package, including a generous pension scheme and private medical insurance. Our inclusive and supportive work culture fosters personal and professional growth, encouraging colleagues to embrace curiosity and collaboration while making a meaningful impact in the lives of our customers and communities.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Pensions Consultant in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Part Time Pensions Consultant role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Canada Life UK and understanding their values. Be ready to discuss how your skills align with their mission of building better futures. Show them you’re not just another candidate, but someone who genuinely cares about their customers and colleagues.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with employers and claimants, being able to express your ideas clearly is key. Try mock interviews with friends or use online resources to sharpen your verbal and non-verbal cues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Canada Life UK. Let’s get you that interview!
We think you need these skills to ace Part Time Pensions Consultant in Newport
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Pensions Consultant role. Highlight your relevant experience and skills that match the job description, especially in areas like vocational rehabilitation and customer service.
Showcase Your Communication Skills:Since communication is key in this role, demonstrate your ability to express ideas clearly in your written application. Use concise language and ensure your writing is free from jargon, making it easy for us to understand your points.
Be Authentic:Let your personality shine through in your application. We want to see who you are beyond your qualifications. Share your passion for helping others and how you align with our values at Canada Life UK.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and get back to you promptly!
How to prepare for a job interview at Canada Life UK
✨Know Your Stuff
Make sure you brush up on your knowledge of the principles and methods related to diagnosis, treatment, and rehabilitation. Familiarise yourself with relevant legislation like the Equality Act 2010 and the Health & Safety at Work Act 1974. This will not only help you answer questions confidently but also show that you're serious about the role.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. Pay attention to verbal and non-verbal cues from the interviewer. This will help you respond appropriately and show that you can communicate effectively, which is crucial for a role that involves liaising with claimants and employers.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully identified and presented solutions to overcome barriers in a work setting. This could relate to return-to-work plans or managing health concerns. Highlighting your analytical skills will make you stand out as a candidate who can think critically and act decisively.
✨Emphasise Your Interpersonal Skills
Since this role involves conducting detailed medical and vocational interviews, it's essential to showcase your interpersonal skills. Share experiences where you've built constructive relationships with colleagues or clients. This will demonstrate your ability to work collaboratively and supportively, aligning with Canada Life's values.
