At a Glance
- Tasks: Provide medical insights and develop rehabilitation plans for employees' health claims.
- Company: Join Canada Life UK, a modern and inclusive organisation focused on building better futures.
- Benefits: Enjoy competitive salary, generous pension, private medical insurance, and professional development opportunities.
- Other info: Flexible working arrangements available to support your work-life balance.
- Why this job: Make a real difference in people's lives by supporting their return to work journey.
- Qualifications: Qualified healthcare professional with knowledge of rehabilitation and relevant legislation.
The predicted salary is between 36000 - 60000 € per year.
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Summary
To provide medical insight and assessment to members' health to assist the claims assessors in reaching outcome decisions for Group Protection health Policy claims (namely group income protection policies). For Income Protection policies, to determine and develop vocational rehabilitation plans that successfully deliver Early Intervention and Rehabilitation Services to employees and employers, ensuring safe return to work at the earliest opportunity. Work with employers to educate them on the benefits of early intervention support for employees, including how to proactively manage health concerns, and how to reduce the risk of submitting invalid claims.
What You'll Do
- Provide clinical guidance and support to the claims assessors regarding the assessment and management of claims.
- Hold discussions and conduct interviews with members and employers to ascertain the detailed biopsychosocial factors pertaining to the employee's health.
- Document comprehensive objective reports to clearly communicate accurate medical/vocational opinion to the business to enable accurate claim decisions against policy terms and conditions.
- Establish and monitor rehabilitation programmes to achieve successful return to work activity including liaising with relevant external medical professionals.
- Provide specialist vocational guidance and support including recommendations on reasonable adjustments to both employers and claims assessors to achieve a successful absence resolution within the terms of the group Income Protection policy.
- Ensure liability is limited to the time required for the claimant to safely return to work.
- Train, mentor and develop internal and external customers on the benefits of early intervention and rehabilitation.
- Acquire and apply a detailed knowledge of Group Claims/underwriting Strategy/Philosophy and of Group products.
Who You Are
- Knowledge of principles, methods and procedures for diagnosis, treatment and rehabilitation of physical and mental conditions in order to provide accurate/appropriate information in relation to all claim/underwriting management activity including rehabilitation initiatives.
- Demonstrate and apply a detailed knowledge of relevant legislation including the Equality Act 2010, Health & Safety at Work Act 1974 and all available National Institute for Health & Care Excellence Guidelines.
- Communication - demonstrates active listening with an ability to identify verbal/non-verbal cues and act appropriately whilst displaying a non-judgemental attitude; able to clearly express ideas and opinions both verbally and written.
- Influencing - able to express views and ideas to relevant parties both verbally and written in order to promote access to relevant support services, overcome return to work barriers and manage absence appropriately.
- Interpersonal Skills - able to conduct detailed medical/vocational interviews with claimants and subsequently liaise with employers and other relevant parties to manage current absence and when appropriate facilitate a successful return to work outcome.
- Customer Service - able to develop constructive and cooperative working relationships with employees and employers to understand current absence and identify appropriate return to work pathways.
- Analytical skills - able to evaluate biopsychosocial information in order to provide detailed analysis and documentation of current health and where relevant future return to work capability in support of the assessors' decisions against policy terms and conditions.
- Problem Solving - able to successfully identify and present viable solutions to overcome return to work barriers.
- Decision making - able to develop detailed return to work plans to support and achieve successful return to work outcomes.
- Organise, plan and prioritise work in order to achieve successful service delivery.
Qualifications
- A qualified health care professional and where applicable be registered and/or accredited with the relevant professional body (Desirable).
- Some relevant background and recent experience of working in the field of vocational rehabilitation within the insurance industry (Desirable).
Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus. At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all.
We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Locations
Rehabilitation Consultant in Bath, Somerset employer: Canada Life UK
Canada Life UK is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary and comprehensive benefits package, including a generous pension scheme and private medical insurance. With a strong commitment to diversity and inclusion, the company fosters a supportive work culture where colleagues are encouraged to grow professionally through training and flexible working arrangements, all while contributing to building better futures for customers and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Rehabilitation Consultant in Bath, Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Rehabilitation Consultant role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Canada Life UK and understanding their values and mission. Tailor your responses to show how your skills align with their focus on customer service and rehabilitation initiatives. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, being able to express your ideas clearly is key. Try mock interviews with friends or use online resources to sharpen your verbal and non-verbal communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Canada Life UK team and contributing to their mission of building better futures.
We think you need these skills to ace Rehabilitation Consultant in Bath, Somerset
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Rehabilitation Consultant role. Highlight your relevant experience in vocational rehabilitation and any knowledge of the insurance industry. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills:Since this role involves a lot of interaction with claimants and employers, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application, and don’t forget to mention any experience you have in conducting interviews or providing guidance.
Highlight Problem-Solving Abilities:We love candidates who can think on their feet! In your application, share examples of how you've successfully identified and solved problems in previous roles, especially those related to health and rehabilitation. This will show us you're ready to tackle the challenges of the job.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Canada Life UK
✨Know Your Stuff
Make sure you brush up on your knowledge of rehabilitation principles and the relevant legislation like the Equality Act 2010. Being able to discuss these topics confidently will show that you're well-prepared and understand the role's requirements.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This means not just hearing what the interviewer says but also responding thoughtfully. Show that you can pick up on verbal and non-verbal cues, which is crucial for a Rehabilitation Consultant.
✨Prepare Real-Life Examples
Think of specific instances from your past experience where you've successfully managed rehabilitation plans or influenced return-to-work outcomes. Sharing these stories will help illustrate your problem-solving skills and ability to work with both employees and employers.
✨Show Your Interpersonal Skills
Since this role involves liaising with various stakeholders, be ready to showcase your interpersonal skills. Talk about how you've built constructive relationships in previous roles and how you can apply that to educate employers on early intervention support.
