At a Glance
- Tasks: Provide medical insights and support for claims assessments in Group Protection health policies.
- Company: Join Canada Life UK, a modern and agile organisation focused on building better futures.
- Benefits: Enjoy competitive salary, generous pension, private medical insurance, and flexible working options.
- Other info: Be part of a diverse team committed to personal and professional development.
- Why this job: Make a real difference by helping employees return to work safely and effectively.
- Qualifications: Qualified healthcare professional with knowledge of rehabilitation and relevant legislation.
The predicted salary is between 24000 - 36000 € per year.
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Summary
To provide medical insight and assessment to members' health to assist the claims assessors in reaching outcome decisions for Group Protection health Policy claims (namely group income protection policies). For Income Protection policies, to determine and develop vocational rehabilitation plans that successfully deliver Early Intervention and Rehabilitation Services to employees and employers, ensuring safe return to work at the earliest opportunity. Work with employers to educate them on the benefits of early intervention support for employees, including how to proactively manage health concerns, and how to reduce the risk of submitting invalid claims.
What You'll Do
- Provide clinical guidance and support to the claims assessors regarding the assessment and management of claims.
- Hold discussions and conduct interviews with members and employers to ascertain the detailed biopsychosocial factors pertaining to the employee's health.
- Document comprehensive objective reports to clearly communicate accurate medical/vocational opinion to the business to enable accurate claim decisions against policy terms and conditions.
- Establish and monitor rehabilitation programmes to achieve successful return to work activity including liaising with relevant external medical professionals.
- Provide specialist vocational guidance and support including recommendations on reasonable adjustments to both employers and claims assessors to achieve a successful absence resolution within the terms of the group Income Protection policy.
- Ensure liability is limited to the time required for the claimant to safely return to work.
- Train, mentor and develop internal and external customers on the benefits of early intervention and rehabilitation.
- Acquire and apply a detailed knowledge of Group Claims/underwriting Strategy/Philosophy and of Group products.
Who You Are
- Knowledge of principles, methods and procedures for diagnosis, treatment and rehabilitation of physical and mental conditions in order to provide accurate/appropriate information in relation to all claim/underwriting management activity including rehabilitation initiatives.
- Demonstrate and apply a detailed knowledge of relevant legislation including the Equality Act 2010, Health & Safety at Work Act 1974 and all available National Institute for Health & Care Excellence Guidelines.
- Communication - demonstrates active listening with an ability to identify verbal/non-verbal cues and act appropriately whilst displaying a non-judgemental attitude; able to clearly express ideas and opinions both verbally and written.
- Influencing - able to express views and ideas to relevant parties both verbally and written in order to promote access to relevant support services, overcome return to work barriers and manage absence appropriately.
- Interpersonal Skills - able to conduct detailed medical/vocational interviews with claimants and subsequently liaise with employers and other relevant parties to manage current absence and when appropriate facilitate a successful return to work outcome.
- Customer Service - able to develop constructive and cooperative working relationships with employees and employers to understand current absence and identify appropriate return to work pathways.
- Analytical skills - able to evaluate biopsychosocial information in order to provide detailed analysis and documentation of current health and where relevant future return to work capability in support of the assessors' decisions against policy terms and conditions.
- Problem Solving - able to successfully identify and present viable solutions to overcome return to work barriers.
- Decision making - able to develop detailed return to work plans to support and achieve successful return to work outcomes.
- Organise, plan and prioritise work in order to achieve successful service delivery.
Qualifications
- A qualified health care professional and where applicable be registered and/or accredited with the relevant professional body (Desirable).
- Some relevant background and recent experience of working in the field of vocational rehabilitation within the insurance industry (Desirable).
Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.
We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Locations
Part Time Pensions Consultant in Bath, Somerset employer: Canada Life UK
Canada Life UK is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary and comprehensive benefits package, including a generous pension scheme and private medical insurance. Our inclusive and supportive work culture fosters personal and professional growth, encouraging colleagues to embrace flexibility and pursue rewarding careers while making a positive impact on the lives of our customers and communities.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Pensions Consultant in Bath, Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Canada Life UK thoroughly, understand their values, and think about how your skills align with their mission. Practise common interview questions and have your own questions ready to show your interest.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Canada Life UK.
We think you need these skills to ace Part Time Pensions Consultant in Bath, Somerset
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Pensions Consultant role. Highlight your relevant experience and skills that match the job description, especially in areas like vocational rehabilitation and customer service.
Showcase Your Communication Skills:Since communication is key in this role, use clear and concise language in your application. Demonstrate your ability to express ideas effectively, both verbally and in writing, as this will resonate well with us at Canada Life.
Highlight Relevant Experience:If you've got experience in the insurance industry or vocational rehabilitation, make sure to bring it to the forefront. We want to see how your background aligns with our mission of providing excellent support to our customers.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Canada Life UK
✨Know Your Stuff
Make sure you brush up on your knowledge of the principles and methods related to diagnosis, treatment, and rehabilitation. Familiarise yourself with relevant legislation like the Equality Act 2010 and the Health & Safety at Work Act 1974. This will show that you're not just a candidate, but someone who understands the industry inside out.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. Pay attention to verbal and non-verbal cues from the interviewer. This will help you respond appropriately and show that you can communicate effectively, which is crucial for the role of a Pensions Consultant.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, especially around vocational rehabilitation and early intervention support. Think of examples from your past experience where you've successfully managed similar challenges, as this will highlight your problem-solving skills.
✨Show Your Interpersonal Skills
Be ready to discuss how you build relationships with both employees and employers. Share examples of how you've facilitated successful return-to-work outcomes in the past. This will demonstrate your ability to work collaboratively and influence others positively.
