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For Companies At a Glance
- Tasks: Develop and manage strategic account plans while building strong relationships.
- Company: Canada Life UK is a leading provider of retirement, investment, and protection solutions since 1903.
- Benefits: Enjoy a competitive salary, generous pension, bonus scheme, and flexible working options.
- Why this job: Join a culture that values curiosity, collaboration, and personal growth in a supportive environment.
- Qualifications: Experience in B2B account management and knowledge of the health and protection industry required.
- Other info: Flexible working arrangements available to accommodate diverse needs.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Summary
To develop sustainable and profitable business relationships:
• To achieve or exceed annual growth and retention targets.
• Develop and execute clearly defined strategic account plans for your designated account/s.
• Capture knowledge and insight from the health and protection market to aid pricing and propositional development.
• Be a role model to others both in skill and behaviour.
What You'll Do
• Own the relationship with your designated account/s at all relevant levels of the organisation.
• Take responsibility for the growth of your designated account, adopt a 'franchise mentality'.
• Identify and maintain relationships with the key contacts within your designated account.
• Be 'visible' it is expected that you will travel frequently to meet your key contacts face to face.
• Use tools such as MS Teams to supplement face to face contact.
• The same rules apply for internal relationship management; identify and manage relationships with key internal Canada Life personnel, be visible in our Bristol and London office locations.
• Share skills and knowledge with other members of the Canada Life team, not limited to the sales/account management function.
• Navigate any barriers you encounter, identify the solution and delegate where appropriate.
• Negotiate the best possible terms for your designated account and customer, whilst balancing the needs of the business.
Who You Are
• Must have multiple years' experience in the group health and protection industry.
• Experienced B2B account manager.
• Excellent communication and presentation skills.
• Astute problem solver. Can evidence how they have overcome barriers
• Can showcase knowledge of our proposition, products and technology in the context of the wider health and protection industry.
• Can showcase knowledge of the key health and protection intermediaries/ employee benefit consultancies.
• Can evidence resilience in challenging situations.
• Has the ability to get creative and think laterally to navigate complex processes.
• Can showcase how they can flex their style to influence others.
Job Specific Accountabilities
• To meet or exceed annual new business sales and persistency targets.
• To be accountable for the performance of their designated account/s.
• To be accountable for their professional behaviour.
• To ensure that the consultants and consulting support within their account/s understand our proposition and technology solutions.
• To be accountable for completion of administrative and reporting tasks as requested by sales management.
• To be accountable for demonstrating and evidencing behaviours in line with Canada Life values, both internally and externally.
• To adhere to Canada Life policies, governance and best practise always.
Behavioural Competencies
• B2B account management
• Consultative selling
• Collaborative problem solving
• Presentation skills
• Strategic/Key account planning
• Curiosity
Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus.
"At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.
Strategic Account Manager - Canada Life Limited employer: Canada Life Limited
Contact Detail:
Canada Life Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Manager - Canada Life Limited
✨Tip Number 1
Familiarise yourself with Canada Life's products and services, especially in the health and protection sector. Understanding their offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Canada Life to gain insights into the company culture and expectations for the Strategic Account Manager role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your problem-solving skills and ability to manage B2B relationships. Be ready to discuss how you've navigated challenges and achieved results in similar roles.
✨Tip Number 4
Demonstrate your understanding of the importance of collaboration by preparing to discuss how you would work with internal teams at Canada Life. Highlight your ability to build relationships and share knowledge across departments to drive success.
We think you need these skills to ace Strategic Account Manager - Canada Life Limited
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B account management and the group health and protection industry. Use specific examples that demonstrate your ability to meet growth and retention targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Canada Life Limited. Mention how your skills align with their values and culture, particularly your consultative selling and collaborative problem-solving abilities.
Showcase Relevant Achievements: Include quantifiable achievements in your application that reflect your success in previous roles. For instance, mention any sales targets you exceeded or successful strategic account plans you executed.
Demonstrate Cultural Fit: Research Canada Life's culture and values, and weave this understanding into your application. Highlight your commitment to diversity and inclusion, and how you embody the behaviours they value, such as curiosity and teamwork.
How to prepare for a job interview at Canada Life Limited
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the group health and protection industry during the interview. Be prepared to discuss current trends, key intermediaries, and how Canada Life's offerings fit into the market landscape.
✨Prepare for Relationship Management Questions
Since the role involves owning relationships with designated accounts, be ready to share examples of how you've successfully managed B2B relationships in the past. Highlight your ability to build rapport and maintain visibility with key contacts.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your problem-solving abilities. Prepare specific examples where you've navigated barriers or complex processes, showcasing your creativity and resilience in challenging situations.
✨Align with Company Values
Familiarise yourself with Canada Life's values and culture. During the interview, express how your personal values align with theirs, particularly around doing the right thing for customers and fostering an inclusive workplace.
