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- Tasks: Provide expert technical support and training on retirement products and tax information.
- Company: Join Canada Life UK, a trusted name in financial services since 1903.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on innovation and customer satisfaction.
- Why this job: Make a real difference by helping customers secure their financial futures.
- Qualifications: Strong understanding of retirement products and excellent communication skills.
The predicted salary is between 50000 - 60000 £ per year.
Location: London, Watford or Bristol Office
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Summary:
- Develop and deliver technical support: Responsibility for providing timely and accurate product/tax technical information and support to internal teams and change projects.
- Provide specialist training: Delivery of technical training to internal stakeholders including design and preparation of key materials, presentations, etc.
- Support management of technical documentation: Responsibility for maintaining key documents/forms including Policy Provisions, Scheme Rules, Application Forms, etc; and provide technical input to marketing collateral, campaign management, and online content.
- Represent Canada Life in Industry/Technical discussions and events: Represent Canada Life at industry technical forums (e.g. Origo, Criterion, Equity Release Council, etc) and supporting development and creation of internal responses to proposed changes to UK Government policy and FS regulation impacting Retirement product lines.
What will you be doing:
- Technical support for internal teams: Act as product/tax technical lead for retirement queries to support decision-making on industry standards, product terms & conditions, product technical rules/guidelines.
Retirement Technical Specialist | Bristol, UK employer: Canada Life Limited
Contact Detail:
Canada Life Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retirement Technical Specialist | Bristol, UK
✨Tip Number 1
Network like a pro! Reach out to current employees at Canada Life UK on LinkedIn or through industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge related to retirement products and tax regulations. We want you to shine, so practice explaining complex concepts in simple terms!
✨Tip Number 3
Show your passion for customer service! Think of examples where you've gone above and beyond to help someone. Canada Life UK values a customer-focused approach, so let that enthusiasm shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Canada Life UK.
We think you need these skills to ace Retirement Technical Specialist | Bristol, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retirement Technical Specialist role. Highlight relevant experience and skills that match the job description, especially in technical support and training.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for Canada Life UK. Share your passion for retirement solutions and how your background aligns with our mission to build better futures.
Showcase Your Technical Knowledge: Since this role involves providing technical support, be sure to demonstrate your understanding of financial and tax planning. Use specific examples from your past experiences to illustrate your expertise.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it as we review candidates.
How to prepare for a job interview at Canada Life Limited
✨Know Your Stuff
Make sure you brush up on the technical aspects of retirement products and tax regulations. Familiarise yourself with Canada Life's offerings and be ready to discuss how they align with industry standards. This will show that you're not just interested in the role, but that you understand the intricacies involved.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or provide technical support scenarios. Think about past experiences where you've had to deliver technical information or training. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Communication Skills
As a Retirement Technical Specialist, you'll need to convey complex information simply. Practice explaining technical concepts in layman's terms. During the interview, demonstrate your ability to communicate effectively with both technical and non-technical stakeholders.
✨Engage with Industry Knowledge
Stay updated on current trends and changes in the retirement sector. Be prepared to discuss recent developments in UK Government policy or FS regulation that could impact retirement products. This shows your commitment to the field and your proactive approach to staying informed.