Customer Service Senior Admin

Customer Service Senior Admin

Temporary 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers with inquiries and manage administrative tasks efficiently.
  • Company: Canada Life UK is a modern organisation focused on retirement, investment, and protection needs.
  • Benefits: Enjoy a fixed-term contract with potential for growth and a supportive work environment.
  • Why this job: Join a welcoming team dedicated to building better futures for customers and employees alike.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
  • Other info: This role is a 6-month fixed-term contract, perfect for gaining experience.

The predicted salary is between 28800 - 43200 £ per year.

Job Application Closing Date: 3rd July 2025

Fixed Term Contract: 6 Months

Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Customer Service Senior Admin employer: Canada Life Group (UK) Ltd (The)

Canada Life UK is an exceptional employer that prioritises the well-being and development of its employees, offering a modern and agile work environment. With a strong focus on building better futures, the company provides ample opportunities for professional growth and a supportive culture that values collaboration and innovation. Located in a welcoming atmosphere, employees can enjoy a fulfilling career while making a meaningful impact on the lives of individuals and families.
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Contact Detail:

Canada Life Group (UK) Ltd (The) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Senior Admin

✨Tip Number 1

Familiarise yourself with Canada Life UK's values and mission. Understanding their focus on building better futures will help you align your responses during interviews and demonstrate that you're a good fit for their culture.

✨Tip Number 2

Prepare to discuss your experience in customer service, particularly in administrative roles. Think of specific examples where you've successfully resolved customer issues or improved processes, as these will showcase your skills effectively.

✨Tip Number 3

Research common customer service challenges within the financial sector. Being knowledgeable about industry-specific issues will allow you to speak confidently about how you can contribute to solving them at Canada Life UK.

✨Tip Number 4

Network with current or former employees of Canada Life UK on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.

We think you need these skills to ace Customer Service Senior Admin

Excellent Communication Skills
Customer Relationship Management
Problem-Solving Skills
Attention to Detail
Time Management
Team Collaboration
Adaptability
Conflict Resolution
Data Entry Accuracy
Multitasking Abilities
Proficiency in Microsoft Office Suite
Knowledge of Customer Service Best Practices
Empathy and Active Listening
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description for the Customer Service Senior Admin position carefully. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.

Tailor Your CV: Customise your CV to highlight relevant experience in customer service and administration. Use specific examples that demonstrate your skills and achievements related to the role.

Craft a Compelling Cover Letter: Write a cover letter that explains why you are a great fit for the position. Mention your passion for customer service and how your previous experiences align with Canada Life UK's values and mission.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Canada Life Group (UK) Ltd (The)

✨Research the Company

Before your interview, take some time to learn about Canada Life UK. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.

✨Prepare for Common Questions

Anticipate questions related to customer service scenarios, such as how you handle difficult customers or resolve conflicts. Practising your responses can help you feel more confident during the interview.

✨Showcase Your Skills

Highlight your relevant experience and skills that align with the Customer Service Senior Admin role. Be ready to provide examples of how you've successfully managed customer inquiries or improved processes in previous positions.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask the interviewer about the company culture, team dynamics, or specific challenges the department faces. This demonstrates your enthusiasm and helps you assess if the company is the right fit for you.

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