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For Companies At a Glance
- Tasks: Support customers with inquiries and manage administrative tasks efficiently.
- Company: Join Canada Life UK, a leader in retirement and investment solutions.
- Benefits: Enjoy a fixed-term contract with potential for growth and development.
- Why this job: Be part of a modern, agile team making a real impact on people's futures.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: This is a 6-month fixed-term contract, perfect for gaining experience.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected …
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Contact Detail:
Canada Life Group (UK) Ltd (The) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Senior Admin
✨Tip Number 1
Familiarise yourself with Canada Life UK's values and mission. Understanding their commitment to building better futures will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your customer service skills. Think about challenging situations you've handled and how you resolved them, as this will be crucial in demonstrating your capability for the Senior Admin role.
✨Tip Number 3
Network with current or former employees of Canada Life UK on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 4
Stay updated on industry trends related to customer service and administration. Being knowledgeable about the latest tools and practices can set you apart and show your commitment to continuous improvement in your field.
We think you need these skills to ace Customer Service Senior Admin
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Customer Service Senior Admin position. Tailor your application to highlight relevant experience and skills.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, administrative skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your capabilities.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing context to your experiences. Explain why you are interested in working for Canada Life UK and how your skills align with their values and mission.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Canada Life Group (UK) Ltd (The)
✨Understand the Company Culture
Before your interview, take some time to research Canada Life UK and its values. Understanding their commitment to building better futures will help you align your answers with their mission and demonstrate that you're a good fit for their culture.
✨Showcase Your Customer Service Skills
As a Customer Service Senior Admin, you'll need to highlight your experience in customer service. Prepare specific examples of how you've successfully handled customer inquiries or resolved issues in the past, showcasing your problem-solving skills and empathy.
✨Prepare for Behavioural Questions
Expect behavioural questions that assess how you've dealt with challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to understand your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Consider asking about team dynamics or opportunities for professional development.
